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July 2023 by Arthur M.
If I could rate 0 stars for this bank I would do not go here they never do anything correct here go to the bank of the west across the street from Oakridge mall This bank is filled with lady staff who are all uptight are very hard to work with They questioned me today on how i got zelled money? That's not there business or right to ask my money is my money than they proceed to ask who the zeller was and why I was getting that payment The payment they were looking at was a paystub from my work I don't know why they needed to do that it felt like a violation of my privacy and they were very rude and did not help me I left to go do bank of the west by OAKRIDGE MALL they are all so sweet and helpful over there DO NOT COME HERE
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September 2021 by W T
Bad customer service. Very slow and not enough tellers working.
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September 2021 by M M
I always have very prompt, friendly service at this branch.
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July 2021 by Wiki T
Bad customer service. Very slow and not enough tellers working.
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May 2021 by Jason P.
Their mobile banking is the worst. I can't even deposit a check and giving me error messages everytime. Staffs at this location are very slow and they sometimes ignore the customers.
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May 2021 by Marisa Giesey
I have always had excellent service and financial advice from this branch.
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April 2021 by Frank D.
After a 20 year relationship with BOW ST I have to post an honest review. They have so many hidden fees. For a few accounts I had was costing me a couple hundred each per year. Lots of surprises. I had a mortgage and a line of credit but when it came time to refinance they happen to have the worst rates and costs for a 20 year customer. Last year I applied for a PPP loan and they told me I was too late they already contacted certain customers. I found a nearby credit union that is hands down better with service, fees, and loans. So I am closing my last account at BOW BYE FELICIA.
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February 2021 by nancy towensend
I have never had a bad experience with bank of the west I have had a account with them for 10 years and I will continue to bank there.
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November 2020 by Naima MF
Slowest service EVER!!! Quite a few elders that works here & takes at least 10 min on ONE transaction!! The worst BOTW by far!!
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December 2016 by Ryan OLeary
I've had my fair share of problems with these ATMS from them being out of money or completely down.
