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March 2022 by Sam Scott
These guys exhibit old school customer service! They know their products and spend extra time to answer questions and provide the right solution. They have an amazing inventory of new and refurbished parts (all warrantied) including hard-to-find circuit breakers for older homes and businesses. Highly recommended! Ask for Steve M, their inside sales guy if you go up to the counter.
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January 2022 by VIEN64 N
Don’t have to buy anything but will get good advice. Thanks much
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July 2021 by Oscar Moreno
I've been coming to this spot multiple times and they always got the breakers that I need. Everyone is fast and top of their game. You can really rely on them all year around. Thanks Bay Power for the excellent work.
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May 2021 by Oscar I.
I was looking for a breaker that isn't sold at local hardware stores and I called around but other stores weren't as knowledgeable as Bay Power. At other places I ask for the product by name, amperage, pole, and model number and they had no clue or were not helpful but the staff at Bay Power knew instantly what I asked for and even had new and used breakers! Staff are knowledgeable and courteous, plus they have harder to find products.
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March 2021 by Reese Lightning Electric
I have been coming to Bay Power (Bay Breakers) for close to ten years. I was working for a cell tower company that provided power upgrades from 3G to 4G technology. I was the electrician that assisted in the power upgrades. I would do several upgrades & look forward to bringing those breakers that were removed to Bay Breakers (at the time). I was recycling, at the same time making a few dollars for bringing in the used breakers. The last couple times I brought several breakers that were removed from older panels for a new electrical service upgrade. A gentleman didn't even look at the crate full of used breakers but shaking his head he told me that he couldn't use any of them. So today I had a similar experience happen. I called last week to verify that Bay Power was still buying used breakers. The gentleman on the phone told me yes. He asked the type of breakers. I let him know that it was 15 and 20 amp arc fault breakers. He said "Yes we buy those breakers, bring them in". When I arrived Harry let me know that they could not use those breakers, because they are arc fault and not arc fault/gfci style breakers. I let him know that I called & was told that they would buy the arc fault breakers. "No" he said. We usually get either larger breakers or arc fault gfci. I asked for his manager, he said he is the supervisor. So I went back inside. I met Aaron. I found that all of those arc fault breakers were actually arc fault/gfci breakers! Aaron let me know that they still didn't need any of those breakers. He said "They don't need those, we have enough". Not consistent with what Harry said at all. I have not only brought breakers to sale, I have also purchased plenty of breakers in the near ten years from Bay Power. I will never again go to Bay Power & will refer my fellow contractor friends to out of state distributors for any electrical breakers or panels.Thank you for responding to my post. As former Electrical Instructor at a trade school along with currently operating a small business (electrical) I understand the importance of inventory. I hope your training helps your employees to not tell the customer "No" without looking at the inventory (in this case breakers). This has happened to me the last two times I've driven from Oakland to Bay Power in San Jose. The first instance I had just left the gym, so I had sweats on. I had a crate full of breakers (different sizes). I asked the worker if I could sale any of the breakers. He was shaking his head saying "No we don't need those". He didn't even look at the crate of breakers. This was pre-pandemic.. When I arrived a couple weeks back with breakers, it was a similar experience. Harry told me he could not use any of my arc-fault breakers because they were not arc fault gfci. I called prior to coming asking if your company could use arc fault breakers, I was told "Yes bring them in we buy those". What was interesting to me was the fact that the breakers I brought were the arc fault gfci style Harry said you would buy. So he did not even look at the breakers. Then when Aaron looked at the breakers I showed him they were the arc fault gfci type that Harry said they needed. He told me "We don't need those". I work in the field everyday & have noticed shortages of breakers, panels, materials for the electrical trade. As a customer, it seems odd to me that these employees did not have consistency with what they tell there customers & they did not look at the breakers I brought just me. I understand you have been in business for many years but I still will tell my former trainees that I instructed along with my network of contractors to shop elsewhere.ThanksAaron D Reese
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February 2021 by Ben H.
I avoid this place personally. The fact whenever you go in you're waiting around for 30-40 minutes is just amazing(not in a good way). I personally would take my business elsewhere...everyone knows this place...if it's your first choice, you just don't know any better
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February 2021 by austin y.
was able to find the breakers i was looking for on my super old electrical panel. Steven Munoz was helpful and professional and did a great job locating what i needed. great store
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February 2021 by Richard Williams
Ben Garcia is the man. If you need it, he'll find it. Great Customer service and always on time!
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February 2021 by William Mericle
Had what I needed very helpful Quick service
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November 2020 by Rich Lee
Outstanding! It's sad that Service is not what it used to be. However, the people at this company really understand the concept and apply it. I had a very strange failure of a 30-year-old 200amp circuit breaker that no one else could figure out what it was or where to look for one. Jarritt at the San Jose location was the only one out of at least 10 suppliers that asked the right questions, asked to be sent images of what I had and came up with exactly what I needed that arrived on my doorstep in 48 hours.
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November 2020 by Tri N.
I was referred to Bay Power by my electrician, Fast Handy Electric. I needed an Eaton Double Pole 20 amp AFCI breaker, and Bay Power was able to order and deliver the unit to me. These are impossible to find, and the service and support at Bay Power was excellent. Very friendly!
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July 2020 by Francisco Cruz
Baypower always have all the breakers that I need. They dont only sell breakers they have controls, motors, panelbords, switchgear and more.
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May 2020 by Jacinta Aman
I had a circuit breaker dating back to dinosaur times and couldn't find the exact same Murray circuit breaker for my home. Home Depot carried the Murray ckt breakers but it did not match up with my old one. Googled and found Bay Power San Jose. Was helped by Evan, even took photos of the faulty breaker. Evan advised to take a look at similar Siemens breaker and even provided the part numbers. I hunted around in Home Depot, no luck.Then i just decided to drive over across town to Bay Power. Boy was I happy! Great curbside service since it's COVID-19. Everyone was so helpful. Evan came out to help me. Finally they found the last dinosaur Murray ckt breaker for me. Was shocked when the guys told me no need to pay for the breaker. I can't express how grateful I am for their kindness. Now, I'll have electricity in the home. Thank you Evan, everybody at Bay Power San Jose. God Bless!
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January 2020 by David F.
I came into Bay Power with a few breakers on an old panel that needed replacing. What I needed was tricky and the team worked hard to get me what I needed and they didn't stop until I did. It took them a little while to go through their inventory and a few back and forths from the counter but they were friendly and helpful and never showed frustration. I was very happy with this experience and my client got his electrical issue resolved.
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April 2019 by Bryan Deister
Great place to do business with, always someone to greet you with a good attitude and smiling faces
