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November 2023 by Miss Robyn
This place is a little silly average clothes with prices that are a Joke. 100% more satisfying at TJ maxx Almaden. Sorry if you re-priced you would probably make allot more $$$
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July 2023 by Sol
I would give it no stars as the staff at counter never greeted or made eye contact. Three women at the cashier and no one bothered to say hello. The items were over priced from shoes to jewelry to top it off. Customer service is not at all welcoming or helplful. Too bad since the neighboring stores are so thoughtful and nice. Wont ever be returning.
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May 2023 by Ruth D.
I receive emails from this boutique and if I like an item I call and it's held for me. It's a fun boutique with interesting and beautiful items. Thank you Jean for always helping me out with your stellar solutions and warm personality. I actually went into the store to find a specific dress from an email and almost walked out if Jean had not saved the day. Thank you to Debbie and Samantha? You have all been kind and attentive whenever I come in or call for assistance.
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February 2023 by Michelle V.
Such a gem! I love the fact that you can always find something new. The staff is so helpful and polite, they have perfected customer service. Bella James is my favorite shop in Willow Glen!
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January 2023 by sumith pushpakumara
Best gem heat treatment and 1000% trust
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January 2023 by Kate Cox
Such a perfect boutique store with great options in good quality. The ladies working there are so sweet and helpful in finding what I was looking for. This really is everything I want in a shop to find a cute winter look. It’s very clean and well laid out.
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January 2023 by Marie J.
So snooty. Basic clothes for my taste. I was there for quite a while, and never greeted, or even smiled at! Like, not once! I left and went across the street to Boutique Dandelion with ONE girl working and we were provided with exceptional service. She went above and beyond to help us.
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December 2022 by Dora K.
I have been shopping at Bella James since they first opened. Recently I became aware that they sell hats with real mink pompoms and real mink slippers. In this day and age, who still sells animal pelts as part of clothing? It is really quite disgusting that Bella James feels the need to sell items that use these poor exploited and tortured animals for pleasure. There are so many awesome faux fur options out there. I wrote to them and they did respond. Basically, their message back to me is go ahead and shop somewhere else, we're going to continue selling whatever we feel like selling. Shame on you for participating in the fur trade.
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December 2022 by Jessica Phillips
Sam went above and beyond to help fix a lost package issue! She was so kind and prompt helping me find a replacement. Amazing customer service! I have not been to their storefront, I happened upon their website and will happily shop with them online in the future!! Thank you soMuch for your all your help!!
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October 2022 by Maddi Fraser
The sales associates wouldn’t even look at me and didn’t even greet me when I was browsing, I’m going to assume it’s because I’m plus size because I made eye contact with all of them and they just looked me up and down and walked away. But we’re very eager to help my slim sister in law, in fact they couldn’t help her enough. I get it, you don’t carry extended sizes but goodness, but you can greet me like you did as I watched everyone else come in, you couldn’t have avoided me more. Hope your poor taste in cloths and fat phobic workers take you far in business.
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September 2022 by Jeasica S.
Family owned and every owner or anyone helping me is always kind which is hard to come by today. I've been shopping here for years and will continue to. Styles are beautiful and the quality of the clothing and can't be beat. Thank you BellaJames!
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July 2022 by Stacia M.
Lady's are very nice and love the clothing! I like to shop small Buss and the one on one service is great!
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May 2022 by anne Bond
What a beautiful boutique find in San Jose. A pity I discovered it in my last day there. Still managed to shop! Loved the clothing and assesories. Staff were lovely.
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March 2022 by Cathy L.
Thank you so much Bella James! I work a lot and have zero time to shop! Jean dialed me for my upcoming weekend with my daughter. Thank you so much! Cathy
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September 2021 by Jennifer W.
I have been shopping at BellaJames for years and it is truly my favorite store. They always have the best merchandise and the service is awesome. Everyone is so nice and friendly. They know their products and brands so well that they can easily guide you on fit. The price points range from completely affordable to higher end. I love that I can get pretty much anything I want or need. It's a one stop shop!
