Boost Mobile at 1860 W San Carlos St in San Jose offers a wide selection of the latest 5G devices and prepaid phone plans powered by the Boost Wireless Network. Customers can find great deals on new phones from brands like Apple, Samsung, and Motorola. The store is known for its friendly and helpful staff, with several reviews highlighting their excellent customer service and patience. While some customers felt that the staff could have benefited from an additional clerk during busy times, overall, the team provides a pleasant shopping experience without upselling. The store also features staff who are fluent in Spanish, making it accessible to a diverse clientele. Although customer service from Boost's call center was not always helpful, the in-store team is praised for their kindness and willingness to assist with activation issues or other needs.
Thanks to Abby for helping me upgrade and making transition smooth to new phone
May 2025
Been coming here for years they have the best service
April 2025
Clean store and friendly, knowledgeable employees. I came here to buy a new phone for my mom and the whole process was seamless. All of my questions regarding her upgrade eligibility were answered.
