Boost Mobile at 1860 W San Carlos St in San Jose offers a wide selection of the latest 5G devices and prepaid phone plans powered by the Boost Wireless Network. Customers can find great deals on new phones from brands like Apple, Samsung, and Motorola. The store is known for its friendly and helpful staff, with several reviews highlighting their excellent customer service and patience. While some customers felt that the staff could have benefited from an additional clerk during busy times, overall, the team provides a pleasant shopping experience without upselling. The store also features staff who are fluent in Spanish, making it accessible to a diverse clientele. Although customer service from Boost's call center was not always helpful, the in-store team is praised for their kindness and willingness to assist with activation issues or other needs.
Amanda was the best and I mean the BEST GREAT SERVICE GREAT PEOPLE and very good at her craft, very friendly. And went out of her way for to walk me through all apps. Wonderful young Landy... I will send my friends to this location for service, very pleased with Amanda
March 2026
That cute lady employee ABBY has always been a fantastic help to me. She deserves more than five stars in my opinion.
January 2026
Great service, I recommend this store they are very attentive and knowledgeable! Thank you Monica & Abby for my new phone!
