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September 2023 by Pawan Rajput
Canon Solutions America provides industry leading enterprise, production, and large format printing solutions.Canon is located in san jose with large campus with best facilities.
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January 2021 by Heather G.
If I could I would give a negative star review. I purchased a Canon Model MX922 5/10/2016 Last week It printed perfectly and has printed perfectly all the years I have used it. Today I was getting ready to replace the ink cartridges and print a document. The printer had an error code 6900. It said to cancel the print job, turn off the printer and unplug the power supply wait 30 seconds and reconnect everything. To my dismay the printer didn't work and after contacting Canon I learned that my printer is an old model and Canon no longer supports repairs on this model. I contacted Staples in Petaluma where I purchased the printer to learn that all Canon Printers last between 3-4 years and there is nothing they can do. I suggested that Staples should protect their name and stop supporting companys like Canon who put chip readers in their printers to make them stop working after 4 years time. CANON is a wasteful company and I will no longer support any of their products. The government should sue Canon and make them pay for the waste they have created to line their own pockets and pollute earth. I am beyond appalled from the information I gathered from Canon and Staples today. Furthermore, Staples and Canon has lost a valued customer today.
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September 2018 by Mark Ericson
This is not a repair depot or a retail store. It is business service, sales, and some R&D. No cameras kiddies.