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January 2024 by Analisa Medina
Purchased $100+ word of food from the back and it was all bad quality. Our 1st sign to not buy should had been when the lady would not let us try a sample of the carne en chile rojo stating that it was also spicy. We proceeded to order 4 burritos which the whole beans were hard not cooked all the way, the rice smelled like plastic and the burritos were folded badly that when opened they fell apart. The caldo de pollo had hard vegetables, the poblano itself in the chile relleno was hard and not chewable, then I ended up getting a small container of Carne en chile rojo and it was all grease and was not spicy at all. A fried fish we got smelled badly, my mom purchased a pack of tortillas that she ended up leaving because it tasted bad. I come into San Jose to visit my mother from another state and the food I remember growing up with in SJ and throughout the bay is not this. Never again will I go buy food this place it is not the experience I want to have after I drive 900+ miles and 13 hours to visit my hometown and get the experience I have always had at home.
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December 2023 by Luis Rojas
I just had the very best chile relleno plate in a long long time!!!! This deli here is hella dope!
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November 2023 by Janethe A.
This review is only for the chicken they sell outside . Chicken is burnt and super dry. The beans are more water than beans and they taste like canned beans not fresh cooked . Also the Mac salad and the potato salad are not freshly made there . The rice was also dry the bun looked like it was the last part of it . So now I'm thinking what else isn't freshly made like they slogan say . Their horchata is from powder not from rice . The lady at the register handles all payments and food without even washing hands in between or using gloves which is a big concern there . Definitely first and last to buy their chicken .
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October 2023 by Serena Rios
BBQ Carbon Chicken outside has great food! Just make sure you check your bag that all your food is there.
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October 2023 by L. Blanco
Yesterday 10-16-2023, at approximately 4-6 pm, when trying to purchase some items in your store, at register number 2, a cashier with the name later known as “Aidee” who at that time just opened the same register she was being rude to customers in general.My wife and I were in one of their stores, shopping when the lady opened register number 2 and we proceeded to go to pay, waiting in line there was a very old lady, the lady was trying to buy some items for her.-The cashier: she ran the items through the scanner and was overcharging him for those items.-The "senior lady" customer decently asked the cashier why she was charging her more than what she was carrying.- Client: "Elderly lady" excuse me because you are charging me for the double item.??- Cashier: answers rudely in a haughty tone and with a bad face, that's the price I want or don't you want it?- The client: "Elderly lady" answers yes, but it is only one piece, not two, are you charging me for two, why?- The cashier: because that's the price and if you don't like it, then don't take it. !!! with a strong and rude tone.- The lady: "Elderly customer answers calmly, disoriented, not knowing what to do, but I only have one because I don't need both and why should I pay you for two.- the cashier: answers very rudely with an angry tone and seeing her in a bad way rude and angry to the customer that is the price "that is the price if you don't like it go to another store and buy it, you want it or you won't buy it want.- the lady: client "elderly lady" patiently and calmly says no, thank you, I don't have to pay for two items when I only have one and I only need one. With a sad face, the lady, seeing that she was not going to be able to eat with those items, lowers her head and she leaves the store slowly and devastated by the treatment of the cashier.The same cashier was rude to us, to other people, not only is she rude, she is disrespectful, she is not careful when doing her job, she damages the things you are buying, she gets into other people's conversations and mistreats customers as it is possible that they would have her in that store working in customer service.The cashier's name is Aidee and the saddest thing is that the supervisors observe her behavior the way how she its treating cardenas customers, becuase we are cardenas customer no the employee customer and the supervior observe how she its absolutly rude to customer, the abusetreatment to customers and allow it. without realizing that we clients are actually the ones who somehow pay their salaries.i have try to contact the corporate but no one answered on the number they provide. totally bad this incovenice.its very simple they do not like to been nice and politely to give customer services dont work there let some who can posible do better job work on the market.
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October 2023 by lala815
Judith at self checkout is extremely rude and disrespectful. She was hovering over my family and I while we were checking out making us uncomfortable. She saw that we were struggling with the name of an item to scan and did not help us. Instead she yanked our item without saying anything. She rudely typed in the right item. If she was stalking us and noticed us struggling that whole time, why didn’t she approach first to help us out? She didn’t even bother to remove the previous wrong item that she “fixed” we had to tell her to remove it. Luckily her supervisor was available and apologized on her behalf.
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October 2023 by Shana A.
Idk, is this minced cat food? Don't ever order from their "cocina." This is absolutely disgusting. This is not carne asada. I don't even know what this is, it's really questionable. Order their marinated meats and cook them at home, but don't ever order from their "cocina" - trash!
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September 2023 by Alejandra J.
Pésimo servicio de cajeras, últimamente que hemos hido nos piden de manera muy grosera que embolsemos nuestras cosas, se supone que es algo que les corresponde si no para que tienen maquinas de auto pago? Mejor que quiten ese servicio y pongan todo de auto pago y nosotros nos atendemos solos porque viene siendo lo mismo y para estar viendo caras duras, ojalá y haga algo con esta situación
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August 2023 by Doris Borjon
The food is great, they just need more staff at the back counter to be able to serve the food quicker!
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July 2023 by Miriam Arambula
Today I want to do my normal shopping when I came home I started to put away my grocerys and I noticed that various items went bad several months ago actually I have proof of one it said it was Best Buy June 14th 2023 when I'm posting this currently it is July 10th 2023 I was really upset by this but I am also currently upset because while I was at that certain store a lot of employees were extremely rude when I went to get my meat an employee throw the meat I ordered at me I found this really rude and I'm when I called the customer service they did not answer. I want to let people out there to know that this store isn't what it used to be. I have shopped here various times in the past 7 years, and it is getting worse by the day. Employees are rude they look like they don't even want to be doing their job, and I find that pretty rude.
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July 2023 by Feenanda
I went to the store a week ago I was recommended by a couple friends and it is not what I was expecting pretty rude employees there I needed some dried shrimp I went to that area all the dried shrimp had mold in them I found pretty disgusting I told the employees they really didn't do anything and I also wanted to get various items most of them were bad I find this incredibly disgusting because there's people there that should be checking the food to see if things are good.
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June 2023 by FErnando TOrres
Great place but the cashier was a bit overwhelmed. She was very rude. Management need to find better ways to help staff.
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June 2023 by Rubi M
Fast food Roast Chicken is sold outside the Store Building,They should close a bit Ļater for people who get off work late afternoon Time??¡¿¿¡....That would be a good idea ?¡¡
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June 2023 by Craig Nolan
Went to the one on Story/King ...they grill the Chicken outside, and it is delicious ! For $6.00 on Wednesday and Thursday, 8 pieces of chicken, 12 corn tortillas, and a pint of green salsa...Great deal ! And the ladies working are very nice, helpful and friendly, especially Sylvia... Nolan
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June 2023 by Jose Marquez
I came here after night shift work hungry no breakfast so I went outside pollo not open and aso the machine doesn't take cions first time here