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December 2023 by Merlina Matusich
Excellent job. I love the people who worked in this company very accommodating as if they know me for a long time. Excellent Service
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December 2023 by Arpit Thakrar
Carstar should change their name to five star. I was amazed with their efficiency and diligence from start to finish. We were set up with a text message at the beginning of the claim, And it continue to provide update throughout the process. Office staff, arranged for Rent-A-Car company to Deliver the vehicle during the drop off. They also asked me to drop off the rental car and arranged for the rental company to pick up their vehicle when my car was ready. When I picked up my vehicle, they had cleaned it inside out, and it looked better than ever .This was hands-down one of the best customer service experiences ever.
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October 2023 by Daniel Lopez
I had a great experience with car star they helped me not worry and promise that my car will be taken care off!!!!Services: Painting
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September 2023 by Rita Mancha
Great customer service. They kept you in the loop every step of the way! Very satisfied. Savannah and her crew are Awesome! Definitely ??up. In this case 5 starsServices: Painting
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September 2023 by Kelvin Smith
Yes they was very a professional and they always communicated with me in the process of repair of my car I really do appreciate it
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September 2023 by grace mendonca
They have updated me on how my car is at every stage and everyone there is just wonderful
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August 2023 by Angela Tannehill
Savannah was beyond helpful! What a great employee. She made this the easiest experience our company has had so far w repairs. The text updates were great. I knew what was going on at all times!!
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June 2023 by Phuc Tang
Professional, good service. Quick repair and good job.I am happy.ThanksService: Body & Trim
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June 2023 by Lorenzo Alanis
Let’s start with the customer service from Savanah she was great for her not having a receptionist she was handling everything pretty good kept updated on every move my car made so I thought that was pretty good and the staff in the back did a great job had my car looking like it had never been a accident so my hats off to the crew in the back that got me back on the road again so want to give a great big thank you to. Savanah and her crew my experience was greatServices: Painting
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May 2023 by Celestina J.
Some very minor things were overlooked However The front desk women are beyond AMAZING!! And helped make sure they were fixed ASAPThey themselves deserve 5 stars and a raise!!Savannah and Ashley!! As a woman, coming here with TWO very experienced women in the industry made me feel at ease. That I was going to be taken care of and not screwed over. And they both went above and beyond. Everything was handled with no fuss, bonus!!Answered all my questions.Offered refreshments. Kept updating me as I waited.When I say these ladies went above and beyond they truly did! I feel safe enough to come back. I trust the work and authenticity of the mechanics. Hopefully I won't have to be back(came in to fix my car after it got hit) but if need be I will definitely be retuning here!!!!!!
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May 2023 by Vineet Chandra
Excellent service. The front desk girl provided excellent service which I was impressed with .
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April 2023 by Esther Duran
The ENTIRE staff was very professional! Savannah is awesome and has GREAT communication which is calming and kept me informed on every detail! Ashley is phenomenal she was patient caring and made sure i understood everything and I was comfortable from the time I first walked in until I picked up my car! I RECOMMEND THIS SHOP TO ANYONE WHO NEEDS CAR REPAIRS! A MILLION STARS FOR THEM!MistyServices: Tires
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April 2023 by Eden Yates
Excellent service by everyone I dealt with. Got my car back a week faster than we thought. They even went out of their way to deliver our car after it was finished. Highly recommend!Service: Body & Trim
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April 2023 by Jetty - San Jose CA Rodriguez
Very courteous staff, communication and my car looks great.Services: Body & Trim
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April 2023 by L Vega
They made this whole process as painless as possible and they took care of repairing the car damage, worked with my insurance, and with car rental agency at the beginning and end of the process. Their work was great.Service: Body & Trim
