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October 2025 by JDUB dot ATD
Front desk attendant Tiffany was SUPER helpful and friendly great service
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October 2025 by Madalene Mausali
I just rented my first storage unit today, and I had such a great experience! I had been putting it off because I wasn’t sure what to expect, but everything was so easy to set up. James was amazing — he took the time to explain everything clearly and made me feel completely comfortable with the whole process. The staff is friendly, the pricing is very affordable, and the setup was quick and stress-free. I highly recommend Public Storage to anyone looking for a reliable and easy storage solution!
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October 2025 by Mitchell Wu
thank you James for your help! Happy to do business with this facility
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October 2025 by Gregory Moore
James gave me a awesome experience and fantastic customer service service
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September 2025 by Coco Joelyneé
Vermin
One star goes to the employee who is always on-site. He consistently provides excellent service and truly deserves five stars on his own. Unfortunately, my experience with the company as a whole tells a different story.
When I first rented my unit, the facility was owned by Central Storage, and I enjoyed working with them. Since Public Storage has taken over, however, I’ve experienced issues that the company refuses to take accountability for.
I discovered rats in my storage unit after noticing that a sealed package of water wipes had been chewed through. These were not food items (which are prohibited), but rather household supplies. I contacted Public Storage’s corporate office, and the only compensation offered was a one-time courtesy credit of $25.
I also reached out to my renter’s insurance company, Lemonade, but they do not cover vermin or insect damage. Orange Door Insurance, Public Storage’s primary provider, does cover such claims. Only up to $250, with a $100 deductible. This means that, at best, I would receive $150 to cover any losses.
As a “solution,” I was handed packets of rat poison to place around the unit (which the rats have completely ignored) and told I could move to another unit on the property. I would be responsible for the moving costs and a rent increase, even for the same unit size.
While I value supporting small, independent companies, I cannot recommend Public Storage based on my experience. Accountability and effective solutions should be standard, especially when customers entrust a company with their personal belongings.
9/30/25
2 days after this posting my rent for storage increased $50. Retaliation. For a place that has rats and mice?!?! Not worth it.
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September 2025 by Ria de Guzman
I don't usually leave reviews, but had a great experience that I had to leave a comment. Came in with a bunch of questions, but James able to answer them and made recommendations. I appreciated his insight and made a situation that could have been more stressful, less so. Thanks, James!
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September 2025 by Neph
When i went, i was helped out by James. Though i had questions about certain things he stayed patient and helped me with whatever i needed. Super stand up guy, nice to see the level of patience and professionalism especially nowadays. Thank you James :)
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September 2025 by Nathan Jones
Exactly what I needed for my moving and storage experience
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September 2025 by Jose Cisneros
Yeah 🤣
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July 2025 by Guizhen Liu
I came to this warehouse and the administrator who received me was Sheila. Although my English was not good, she was still very patient and enthusiastic in treating me. I was very satisfied. Thank you Sheila.
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June 2025 by ruben gallardo
Got to talk to a gentleman I believed was named Ray. I had some questions about availability that he was able to show me and showed me other locations so I wouldn't have to travel far. Thanks again Ray I really appreciate it.
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June 2025 by Marcie Ingerson
Thank you Ray! He was able to navigate me through my public storage app so I can put a new card for auto pay. He was extremely helpful! Thank you!
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June 2025 by Brian Wada
We had a great experience today thanks to James! His customer service was outstanding. He’s super friendly, knowledgeable, and incredibly patient. James went above and beyond to help us, making sure everything went smoothly and taking the time to answer all of our questions. It’s rare to come across someone so dedicated and genuine. We truly appreciated his help and would recommend this location to our friends.
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June 2025 by B. Whittenbury
James is so wonderful and helpful. We've not used a storage unit before and were dealing with a cross country move and couldn't see the place before hand. When we arrived, James was there. He stays on site and makes us feel very comfortable. Thanks James for all your help.
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June 2025 by Jennyffer Bell
This location is great for me and James in the office is always super helpful and always pleasant, much appreciated!
