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February 2024 by Araceli P.
This location offers an inside atm machine which gives you that security and accessibility! Well lit and clean location!
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February 2024 by An N.
So this place needs to do better on who they hire. You have staff giving away your info so others can commit fraud against your account. I never had issues with fraud until I switched here. Not even 2 months in I get a fraud call telling me I have these fraud accounts open in my name. and This place was the only place where all my info was given and she knew how much was being transferred knowing I wasn't going to touch or manage a CD account. Never bank here. They will steal your info and sell it to someone named Jessica Nguyen or GiGi nguyen. These people can careless that they are selling info like we don't matter. Don't trust your info in this establishment, they will sell your info with a quickness.
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January 2024 by Naveen K
I had an appointment yesterday to apply for a credit card in the branch. My assigned banker took me in. She was really nice. But she told me that you cannot apply for co branded chase cards in a branch. I was never made aware of such policy. Apparently they don’t have access to the application for co branded cards (even though they are accessible from the public chase website).My assigned banker should have reached out to me prior to my appointment to discuss what card i am applying for before I went to the branch. Had I known this in advance, I would have canceled my appointment and just applied online insteadI’m giving this a 3 star rating because of the lack of communication in advance and the fact that I wasted my time going to the branch for something that wasn’t communicated clearly to me prior to the appointment.
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October 2023 by Luis Armenta
You need two IDs to issue a check
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July 2023 by Celine Chan
Nice staff that speak diff dialects
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May 2023 by Dhiraj Padnani
Had my queries answered by Vivian Xi. The representative was super helpful and answered all queries patiently. It was near closing time for the bank. Yet Vivian was kind enough to accommodate my request. Thanks a lot, Vivian!
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March 2023 by David Tran
I dropped in without an appointment, and a girl who helped me was very enthusiastic, working very professionally, thank you
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November 2022 by Louis S.
After opening a savings account with this branch and upgrading my checking,i was told i would have free notary service here at this branch. NOPE! not available! i had to go down tne streetto a UPS store and pay $15. due to their misinformation.
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November 2022 by L. Shultz
After opening a savings account with this branch and upgrading my checking,i was told i would have free notary service here at this branch. NOPE! not available! i had to go down tne streetto a UPS store and pay $15. due to their misinformation.
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September 2022 by Tiffany N.
Nice bank. Usually banks in different neighborhoods are scary to go by yourself as you constantly have to look behind your back- but this one I feel particularly safe at so it's my go to bank
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August 2022 by Marcus Watts
Had a horrible experience at this branch. Had an appointment scheduled over the phone that the banker forgot to write down. Then was passed up in line. By time I was fed up a manager came telling me excuses instead of a way to fix the situation. I will never visit this branch again.
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June 2022 by Frederick Dang
I worked with Dorris to take care of many financial complications. She streamlined the process for me and was very accommodating. She definitely went above and beyond to take care of me.
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April 2022 by Eduardo M.
I'm a Latino who wants to switch banks, so I decide to give a try to chase, the teller who supposedly help me open an account (Asian guy) try to encourage me to don't open the account, *you don't need it, stay with your bank, then When I said that I'm still want to open the account, he pull out the racist card. He start asking about my immigration status. Like WTF NOT YOUR FU...**ing business. That's it, I'm out, all take my business somewhere else... Be careful they asume all Latinos are illegal. They will ask you for immigrations status Fuuuu--k them!!
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March 2022 by Erika Erin C.
Came in today with an appointment with Minh. She assisted me with creating a business account. The overall process took about 1 hour and she was very thorough in providing me with all of the details of the process and also with helping me answer my questions. She is super sweet and we also connected when talking about our families. She got me squared away with opening the account and I had everything I needed by the end of the appointment. Overall, I would recommend this branch as everyone here is polite and extremely helpful!
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January 2022 by Emily Lin
Great service, super helpful staff.
