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July 2025 by Vicky Zhu
The banker there doesn't even know their own policy. I was told that I can go alone to the bank and remove myself from a joint account by their customer service but when I was there the banker saids all account holders has to be present to do that. I then drove 2 hours to meet the other person just to be told by another branch that I can just do it alone. Stupid!
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May 2025 by NG Frost
WARNING: the ATM have a skimmer!!! My card info was stolen this way. They attach it to the ATM inside the bank during non business hours and take it off before bank opens.
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March 2025 by Jordi H
Horrible experience, tellers are rude , the place was EMPTY , not one soul , and they still told me to book a appointment, “ till next week “ this branch just has useless people
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January 2025 by Hao-Tse Hsiao
Terrible deposit experience when staff said “even though an elementary school student knows how to do it.” to customer.
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December 2024 by 智障股民
Scheduled appointment only no walk-in says the banker. Where everybody at the branch just sit there and doing nothing
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November 2024 by Cassie W.
Bad service.
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October 2024 by ZhongYi Luo
Thanks for helping with my last minute credit card upgrade!
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May 2024 by Sue W
Banker was nice but the host at the counter in charge of appointments, Jade, was condescending and rude.
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October 2023 by Gaurangi Saxena
DO NOT GO HERE FOR MONEY TRANSFER!The lady at the bank entered wrong details on the computer after verifying the details with me and writing them down! She didn’t realize it until I waited for a few minutes and confirmed with the recipient that they didn’t receive the money. That’s when she realized her mistake and fixed it.I could have lost a lot of money had I not waited. DO NOT GO TO THIS BRANCH!
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September 2023 by Asit Kumar
This branch does not notarize documents.
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September 2023 by Amirali Reyazmontazer
Good, and helpful staffs.
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August 2023 by Louis Yang
Friendly and efficient
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July 2023 by Kasra M
Your Chinese banker can barely talk English and made random charge speaking English properly is a must for his post
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July 2023 by Jose T.
Atms never work , tellers are rude and on top of all that they take for ever to help anyone that needs help ! I took me 1 hour to make a deposit and when I told them that the atm wasn't working they told me to use the other atm outside .. which it doesn't work as well .... Talking to this people to fix an issue is like talking to a brick on the wall ... useless..
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April 2023 by Evelyn Crespo
This is my favorite bank location with friendly customer service and easy parking.
