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October 2023 by Gaurangi Saxena
DO NOT GO HERE FOR MONEY TRANSFER!The lady at the bank entered wrong details on the computer after verifying the details with me and writing them down! She didn’t realize it until I waited for a few minutes and confirmed with the recipient that they didn’t receive the money. That’s when she realized her mistake and fixed it.I could have lost a lot of money had I not waited. DO NOT GO TO THIS BRANCH!
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September 2023 by Asit Kumar
This branch does not notarize documents.
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September 2023 by Amirali Reyazmontazer
Good, and helpful staffs.
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July 2023 by Kasra M
Your Chinese banker can barely talk English and made random charge speaking English properly is a must for his post
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April 2023 by Evelyn Crespo
This is my favorite bank location with friendly customer service and easy parking.
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March 2023 by Neha Prasad
Rude customer service - I reached the bank at exactly 5pm the lady didn’t oblige and rudely said that the bank is closed
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March 2023 by Thee Ho
Rude service rep. ATM fee $3.5 you can literally walk over to Target & buy a $1 chewing gum and get free ATM service.
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May 2022 by Betty P.
Thank goodness I do all my banking online and on this occasion I went into this branch for some change and the teller gave me such a hard time. Worst customer service ever!!! I brought in $100 bill and $10 bill and I asked to exchange for two $50 bill or ten $1 bills. I forgot my wallet and only brought my credit card. Teller refused to give me change, even I have digital wallet and chase app on my phone. If this is how they treat their client for a simple transaction, I'm just glad I have my investment at Bofa instead here. I'll look out for the email survey to voice my concern, but geez I can't believe the audacity the teller suggested me to drive to next branch for change
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April 2022 by Ari A.
Zero stars if I could. Here on a Friday afternoon with two tellers. Wanted to open a checking account for my son but they said no sorry we are booked up until May. Booked up ? There are no workers ! How are you all booked up ?
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March 2022 by Danny A
2/7/22 Monday
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December 2021 by Sparky Jr.
Wanted to ask a question on the phone and got no information and then hung up on.
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December 2021 by Erich L.
Poorly run chase location. The atm has had multiple issues not working or not being filled. The service is slow if you get any at all. Last few times there were people hanging around doing nothing with customers waiting. They can take forever for one customer. Too slow and inefficient. Other locations are much better.
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October 2021 by Andrew Huitink
How a bank is closed during posted business hours puzzles me, wasted a work lunch break attempting to go here only to be let down by locked doors and nobody inside with a sign reading "temporarily" closed.
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July 2021 by Patrick L.
Is it THAT difficult to open the checking account??? I want to sign up online, they said No. I need to go to the branches to do it. OK... I went there last Fri, they told me the banker is fully booked for the rest of the day. OK... I put down my info with one teller and schedule the appt on Thurs (today at 2pm). The teller told me the banker will reach out within 1 business day... I waited till Tue noon, I call them AGAIN to confirm the appt. The person over the phone told me the schedule is confirmed with the banker Thao. Now... today... Thurs at 2pm. When I arrive the branches, there is a paper posted on the door that this location is temp. closed. WTF~ Can the banker call me and let me know to reschedule or something?
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June 2021 by Divya Pari
Good customer service. Quick and easy.
