"Food was great! But our server was very slow. She asked what we would like to drink and didnt bring them for over 10min. And THEY WERE NOT BUSY AT ALL!!! Im very patient and of course if they were busy....but they were NOT busy at all. I kept seeing her walk around....not even going to other tables. And it was a very hot day and we were extremely thirsty. Then our food came it was great. But we had to track her down to get refills for our drinks 3 times!!!! She never asked if everything was ok. And then when your done they usually ask if you want to take your chips n salsa home and if you say yes....they go get you a brand new full bag from the back and a cup of salsa.. No not this girl....she brought an empty bag and cup for us to take what was left in the chip bowl and salsa. Very very poor service. She has a tattoo under her chin on her neck. Try to avoid having her serve you. She was polite...but just not good service. 😟"
"Great staff and good food"
"Very good food, prices and service, plenty of parking, no line or crowds, "
"This Chili's is our favorite in California! Awesome staff, awesome food and great atmosphere! Love this place!"
"We've eaten here a few times and always had great service. There's usually a wait during the busy times but never an awful one. Food is decent and the waitstaff are always very friendly."
"The Atmosphere was really cool...Fair priced drinks.. The Bartenders Angel, & Michael were awesome. . 👍 Knowledgeable and Friendly.... Highly recommend this Venue.. The manager Is Friendly courteous attentive .. Thank U Allie .. I will be back again. ."
"Always been a fan of chili's and they have a great menu and good food. Was pretty busy and service was lacking because of it. But it was still a great meal and the staff was courteous. "
"The food and service was wonderful. I don't know why it gets hate if you want to be attended quickly go when there isn't many people. As for rudeness you must think if you were AlSO being rude.(don't work here but it is a very good place for me of course)"
"More effort must be done for to-go meals.
Don't post meals in the menu with the best presentation and to-go meals are just thrown in the bag with very little of the meal in it.
Get capable employees or close the restaurant.
"Service is kind of wierd. A waitress/waiter comes and takes your order, then you don't see them again until the end. Food and drinks are delivered by other servers who quickly drop and run. We asked servers for napkins 3 times and never got them. We didn't get drinks until after our appetizer arrived even though we ordered drinks first. Finally, our wait person showed up when we were just about done and brought us napkins. Food is okay. "
"Bartender was of great service to us! Just wish the food was a little fresher although I was there on a late Tuesday night. Great drinks and reasonable priced meals."
"Great food. The servers are friendly and cheerful. Great place to bring the family!!"
"Very busy location, but reasonably well run. Good food, good prices, friendly service.
This is an extremely busy Chili's on one of the busiest intersections in San Jose. We arrived near the end of the rush, waited about ten minutes for a table and enjoyed an excellent meal with GREAT service from Xavier (Xavier S.).
He was assisted by a trainee (unfortunately I've forgotten her name), but she was personable, clearly knew the menu and recorded our order perfectly.
My only criticism revolved around the look of the restaurant at the end of the evening. We were clearly the last seating and the place looked like a war zone."
"So yummy! I forgot how good their food is. I picked up my order and can say the service wasn't very polite but fast so that's good."