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January 2024 by Robert Weber
Best price tobacco anywhere I've been this one is the best I got two packs of rolling tobacco for $6
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January 2024 by Sun Kyung Kim
Bad they don't respect customer
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August 2023 by chilipep01
Bought two Garcia y Vega cigars and were moldy, took them back and the guy refunded me and got two different ones. Don’t know what caused that but be vigilant when buying cigars. Could’ve been over humidified and temp too high. I checked the rest and brought it to the clerk’s attention. Ended up getting a couple of My Father’s and they were excellent. Would’ve given 4 stars but as I mentioned bad cigars. I’ll see next time to see if they have done anything about it or if they’re still selling those moldy cigars. I’ll be watching to see if they’re honest or just don’t care, Stay tuned.
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March 2022 by Amanda Phelen
Fast service friendly
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March 2022 by Michelle Culich
They had a hard to find item that I needed at a great price!
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March 2022 by J O
CIGARETTE OUTLET ? IS BY FAR, ONE OF THE BEST IN SJ. THEYRE STAFF IS VERY KIND. VISIT THEM IF YOUR EVER IN THE SOUTH SIDE.
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June 2021 by Giovani B.
I highly don't recommend coming here unless you wanna go to the hospital. They're selling fake product. I tried showing the man there that you can verify if they're real or fake, the vape i bought was verified as fake. I show him and he's telling me no refunds or return. I also tried telling him i could buy a new one but no he decided to get me an attitude and continued saying no refunds nor returns.
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March 2021 by A Google User
today Friday 1pm. Should be open but closed and locked. Open sign off. Lots of customers coming, trying door and leaving.
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March 2021 by Michael Gonzales
Very friendly cashier and good assortment.
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March 2021 by Chad Van Deren
Space is clean and the staff courteous. What gives the location only 3 stars is that they commonly are out of stock of many items. Lots of empty shelves.
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March 2021 by Edward Pagan
Bought three disposable vapes and they were all bad. Flavor was gone would never come back here due to poor quality.
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October 2020 by Stacey T.
Bought a puff plus here a few days ago. (I live in Sunnyvale) drove home to open it and it was leaking juice everywhere the whole inside of the packaging was sopping wet. Since I live 20 minutes away I brought it back a few days later when I was in town. Indian guy working looked irritated but gave me a replacement (was the last one he had in the cool mint flavor). I took it and said thank you and tried it once I got to my car. Wasn't hitting at all or working. Brought it back inside and the Indian guy saw me and slammed the cash drawer shut. I told him I don't even want another one but wanted to let him know that it didn't work and that it was faulty. He started mouthing off to me and lit a cigarette and started smoking it right in front of me. He was pissed off and being extremely rude. This place will never get my business again. I'd rather buy Puff Bars from Stay Vaped because the owner there is cool and always wants his customers satisfaction and will right any wrong. Please don't waste your time coming to this business, they're rude to their customers!
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September 2020 by Rena M.
This place sells counterfeit puff bars. So I went in today to get a puff bar & purchased one (the O.M.G) and the packaging did look different from the ones I normally get at this other smoke shop by my job. So I went online to check the scan code & it came back saying it's counterfeit and that this product shouldn't be used. I also reported this place for selling counterfeit ones. The person honestly didn't care and it did seem like he knew they were fake (he wasn't shocked/worried). I WONT BE COMING BACK HERE EVER AGAIN. He did let me switch the counterfeit one with another one which was also fake !!
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June 2020 by Julia F.
I was in here today, and I have come in multiple times before. Not only do they remember me (which is hard to do bc i constantly change my hair color), they are always so nice. I bought a puff bar, it was broken, I went back in not expecting it to be returned or exchanged, and he very nicely replaced it for me!!! What a KING !!! I love you guys, thank you for being so nice to me !!!
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March 2020 by Kristopher Zion Gutierrez
Amazing customer service ! These guys know what they have. They provide the best quality for any smoking piece. Love the environment very peacefull. Legitly its the 1 and only smoke shop i recommend.
