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October 2023 by Nugget W.
Don't get a car loan from CAFCU, their communication is horrible and resulted in me having to pay a $1,200 fee that would have been easily avoided with a phone call. They also put my birthday in their system incorrectly so I couldn't set up my online account which has been finally changed months later. I made countless phone calls to them with no answers being on hold for 45 minutes to an hour each time. I put a ticket in on their site for my issues and they never answered that ticket. I didn't even get my loan through them initially, they bought my loan off of another company and proceeded to screw up every step of the way.
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October 2023 by Gary Bannack
Today is the second day I have been on hold for over 30 minutes to talk to someone at the member center. I need a new debit card since my current card has been compromised.
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July 2023 by Google user
I have nothing but great things to say about my experience with my loan representative. She was patient and took time to hear my concerns and helped me throughout the entire process of my application. Alicia Negron was the best. You deserve 5 stars
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June 2023 by Tyjuan Kidd
I have nothing but great things to say about my experience with my loan representative. She was patient and took time to hear my concerns and helped me throughout the entire process of my application. Alicia Negron was the best. You deserve 5 stars
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March 2023 by Jerome Marquette
Great experience with a loan officer but I think in this day and age it is antiquated to request a transfer on the 15th and recieve the funds on the 21st!
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July 2022 by Praveen C.
Got loan approved in very quick time with best rate in industry. I recently relocated to US and doesnt have credit history. Without credit history, buying anything in US is very expensive. None of the banks/dealers were supportive till the time i came across Kashish shah from credit union. She helped me to get approval in time and provided best rate. Without her support, it wouldnt be possible to buy a car in very quick time. Thanks Credit Union and Kashish shah for helping customers with hassle free process to get auto loan so easily. I am gonna recommend her/credit union bank in all my forums, so that who ever comes newly can settle down in USA easily. Without Tech-CU support, it gonna be very tough time to buy car/home.
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July 2022 by Kumar L.
Awesome experience with techcu and the process is very simple. Even during the high-interest rate period(July-2022), I got a very lower interest rate which no other lender can provide. I worked with Kashish. She provided excellent support and she is very smart to finish the processing without error. I strongly recommend TechCU.
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July 2022 by Yaron K.
Applied for a car loan,worked with Carley from the Campbell office. She was very professional,got me a great rate and communicated very well throughout the approval process. Highly recommended
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July 2022 by David C.
Excellent service!! The Senior Relationship Banker I worked with was very professional and consistent with updates of the loan process. Very smooth process from beginning to end.
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July 2022 by Minh P.
I got a car loan through this branch office. The team help greatly in getting thing completed. Smooth, straight forward, great communication, and fast. They were even able to bring down the rate for me. A special thanks to Cathy and Sneha.
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July 2022 by Kat N.
This review is for the branch on 2010 N First St, San Jose CA. Submitted my loan application and the required documents. Did not hear back for some time. Called the branch and learned that the person who handled my case had left to India for a month long vacation. There was no auto reply to my subsequent email inquiries so I had to call the branch to find out the status. Extremely slow progress. Not good. I had applied for loans at other banks before and the employees at those banks were 100 times more efficient. Taking my business elsewhere.
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July 2022 by Kavita V.
Tech CU has been one of the best lending experience I have ever had. Right from the most competitive rates to the excellent guidance and customer service. Special shout out to Diana & Sarah for making our loan process so smooth and quick. Our car dealer asked for a very quick turnaround of 1.5 days to process loan and wire funds and the tech cu team made it happen, while answering our numerous questions along the way. Highly recommend!!
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June 2022 by Two-One N.
TechCU is the place to go to for your car loan. Doreen Tiwari did an excellent job helping me with my loan and was able to get the loan funded in just a few days. Thank you Doreen for the job well done!!!
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June 2022 by Roman D.
Got loan approved very quickly and with relatively good rate I worked with Diana Guevara and she provided an excellent service, I appreciate it. She answered calls and emails promptly and took care of all the issues
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June 2022 by Al W.
I recently refinanced my auto loan with TechCU. Possibly the most simply and smooth process I will ever experience. Due to the higher than normal loan amount requested, my expected the loan approval process to be difficult at best. But Kashish at TechCU assisted me every step of the way and went above and beyond what I had expected a bank representative would ever perform at this task. A simple few clicks, click submit, and TechCU worked their magic behind the scenes. All I had to do was visit a local branch where Kashish was kind enough to meet me to sign a few DMV documents, and done.
