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October 2023 by Paulette Codipilly
The store itself is fine. But This review is for the pharmacy only.TERRIBLE CUSTOMER SERVICE! Rude employees. They cut off the customers mid-sentence repeatedly. Cannot say “hello” or “can I help you.” I was just there yesterday and had yet another bad experience! They really need better training. Its Not hard to provide good customer service. What company actually operates this pharmacy? It’s definitely different from how the pharmacy use to operate. They use to have a friendly pharmacist and a worker who knew all her customers. So friendly. Now it’s like night and day difference. Rude workers. No one is happy. And it’s common to hear other customers complaining to them too.
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August 2023 by Fabian G.
Okay l went to buy stuff and 2 asian ladies they don't mind there business cuz they were lazy and mean to ppl they through my gf was stealing and they were lying l hope they get fired both of them soon if not that's a problem
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June 2023 by Kevin L.
I am very disappoint on the way CVS conduct business because not accepting paper prescription from from Dr. office. They were lazy and wanted Dr. office faxes to them. It should be prefer the fax method, but they should accepting the paper prescription like CVS Story and White. I am very sad when that CVS closed. They should bring over the core team from CVS Story and White leading by Kristine Huynh and Mandy Nguyen. Walgreen gave me medication after 15 min waiting. Wil never come back to McKee storeThis CVS should have the zero instead of one star
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April 2023 by Maria Fernandez
I always get my flu shot and prescriptions here. They always try to be efficient here, they’re friendly and give good advice.
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April 2023 by oh really
Lousy as usual.
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January 2023 by mai c.
I went to CVS to pick it up some medication. I need to use the restroom and ask the front desk they told me that they don't have a variable restroom for customer with very rude I would not recommend to come in this CVS. What it's a terrible service they offer for customers.
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December 2022 by Say T.
Lucky's pharmacy having closed , has left us with CVS Pharmacy . Due to its proximity it made sense to use them. I've concluded with my many visits the employees there are not happy, particularly the pharmacy -lacks customer service and at least courtesy. The 3 employees I encountered and then the manager who could care less. I was in pharmacy line and asked if They could unlock Tylenol cabinet before I get my prescription so I can pay for both at the same time. This display is 12 feet from the pharmacy counter. I was told to push the button above on display case and the front staff at the check outs would unlock it . I thought that was odd since she was right there. I asked if they had liquid gel- whatever is there was her answer. Then the front staff gal started to walk up to the counter in the front of the store with tylenol. I asked cant I pay for it here at the pharmacy the same time I pay for my prescription- that irritated her and she huffed off. No common sense too. I'm sorry they have to work perhaps this is why they lack smiles and customer service . Walgreens is not close, maybe they can prove to be better.
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November 2022 by Jon C.
This location keeps getting worse. I'll just bullet point the things I've noticed over the past several years since my last review.* Heavy employee turnover rate. Seems like every 3-4 months, there's a new store manager & they usually seem frustrated & confused. The clerks seem unhappy, I constantly hear them complaining about lack of breaks, other employees not pulling their weight, and they always seem short staffed. They are limiting employee hours due to the self check out registers, but there's always an issue using them and employees have to come over and help anyways....* Very unorganized. Often times the snacks and grocery isles are never fully stocked. Labels on the racks often dont match the items on the shelves. Very slow to replenish items that are on sale. They are very late in tagging shelves with "on-sale" tags per their weekly add. Their weekly specials start on Sundays & often times the sale tags are applied mid way through the week sometimes almost at the end of the week. Make sure you check the expiration dates as there have been several times I've noticed items that have been expired by weeks sometimes even months.* Items locked up. I understand them locking up liquor, but do they really need to lock up vitamins, cosmetic items, birth control & hygene supplies? Kinda sucks that I have to buzz a service bell when I want to buy certain vitamins, hair gel, condoms, tooth paste and even grooming supplies.Funny thing is, alot of the negative reviews are towards the pharmacy but I haven't had any issues there yet. I only use the pharmacy once every 3 months though.
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August 2022 by Scott H.
Selfie CVS with no public bathroom. They have a public bathroom but they say it's out of order. In reality they are simply not letting people use their public bathroom. Makes you wonder where the employees use the restroom and wash their hands.
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June 2022 by Kimberly G.
Friendly staff and very convenient. Been going there regularly for several years and prefer it over nearby competitors.
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December 2021 by Lai T.
The women do the vaccine for customer on 12/16/2021 4:00 to 5:30 pm, she so fcking rude, we heard she toxic with her friend about us. If you don't how to teach your employee just fcking kick her out, how dare she can talk with customer like that.
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May 2021 by Antares: Normando Montfort
I can print my photos and getting in \\u0026 out quickly
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November 2018 by Anders Young
Was supposed to be open at 8:00 am, I got there at 8:15 and there were employees standing outside waiting for the manager to come open the store
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May 2018 by Tommy Morgan
A well-stocked and lightning fast pharmacy is every young adult's dream, especially here in the hustle and bustle of Silicon Valley. Nowadays, when people want their Adderall, they want it NOW, and they are not going to be disappointed with this CVS PHX. Excellent service! Many thanks!
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December 2017 by Michael W
Courteous staff, clean, well stocked store.