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November 2023 by L L
Pharmacy service was efficient ,fast
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November 2023 by Nightwing ..
DO NOT USE THIS PHARMACY! I've had issues for several months where my provider says my prescription will be ready on a certain date. Whenever that date comes, the pharmacy ALWAYS says it's on hold until my provider approves it. And when I contact my provider, he says that he approved it when we last spoke, which could be up to three weeks before. And this happens every time, no matter how much I call my provider or call the pharmacy beforehand to make sure it's ready (side note--I have been on hold for over an hour before. The pharmacy never picks up the phone). It's ADHD meds so I'll survive but I imagine if I had diabetes or a heart condition--these issues could have serious consequences! Do not go here.
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November 2023 by Michael J.
My wife attempted to make a purchase yesterday, but they wouldn't honor/process her rewards discount, therefore it was a wasted trip. We won't be returning.
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August 2023 by Eddie H.
Big thanks to the young lady working this Sunday morning who agreed to take passport pictures of a 1 and 3 year old. Called around and many places said they didn't for that age. I now understand why. It took a while to get acceptable pictures and she was very accommodating. Thank you!
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July 2023 by Denise H.
My CVS pharmacy closed recently so now my prescriptions are being filled at this location. Every time I'm waiting at the pharmacy, the employees are busy filling prescrips but they always make me wait a long time before helping me. If they would at least acknowledge the people waiting, say they will be with you shortly and then help customers. Once I got home with the prescriptions I noticed one that my daughter has never taken one of them and there weren't any instructions and what the prescription was for. I called the pharmacy, which involved more waiting and the first time I called the call was never answered because I was disconnected. I'm very disappointed in this store and their customer service.
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March 2023 by Jill N.
SLOW, under staffed, and careless.Spent a half hour standing in line waiting for photos that were supposed to be ready 3 hrs ago. Apparently the "your photos are ready" emails mean nothing. They didn't start printing until i showed up at the store. The clerk then got the order confused and made me wait unnecessarily while she printed someone else's photos. Also had a terrible experience with their pharmacy which sold me the wrong prescription (doctor prescribed 5ml and they sold me 3ml.) I learned the hard way: check your prescription BEFORE you leave the store.
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March 2023 by Google user
The store manager, Caroline, was very rude
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March 2023 by Bahar R
The store manager, Caroline, was very rude
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May 2022 by Nikki J.
This store has very polite staff members who are always willing to help and listen to what you are looking for. One Employee even helped me pick out a tie-dye shirt for my tie-dye day at work. When I came back the next day for my booster shot he saw the shirt and asked how the shirt matched with the spirit day we had! I wish I knew his name to shout him out but is my Favorite CVS to go to, They aren't usually busy and makes for faster shopping trips.
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May 2022 by Ran-e R.
The new male manager is extremely unfriendly and rude. I experienced this twice. 1) He was very disrespectful when I went to ring my stuff at the counter, didn't bother to ask if I had a cvs card and was busy interviewing a person on phone all the time (2) I asked for an item that was locked up ( soap) by going to the billing counter. He ignored me and said he was busy billing and didn't even bother to say he will assist soon or which isle I was looking for the item. After 10 minutes he came looking if I was still there. Very very impatient and non customer friendly person. The ladies, specially the older ladies are extremely polite and respectful. Dude please Learn customer service or learn to talk politely and respectfully.
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June 2021 by Nicki B.
I was nervous to go to this pharmacy with all of the negative reviews, but I had the opposite experience! I've been there 3x now and each time I've been seen right away, they work really fast, they never made me feel rushed, always worked at getting me a discount (since my insurance is terrible), provided information about additional services they offer in case I need it, and made me feel like a valued customer. Maybe they got rid of the problem people at the pharmacy. because the staff and pharmacists I've dealt with were awesome.
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July 2020 by YAMMY C.
Extremely rude customer service by the pharmacy lady who answered the phone. My 85 year old mom had needed some clarification regarding her meds. She lectured at my mom that she had already called the pharmacy and she proceeded to answer the questions as if my mom was a waste of her time. What a freaking c$nt.
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April 2020 by Char M.
I am extremely upset with the pharmacy department. I called early this afternoon to arrange for home delivery of an emergency prescription that I need today and was told that for a fee it would be hand delivered this afternoon. Since we are in our late 70's and are being very careful about the self-quarantine restrictions, this seemed to be the best solution for our situation. It is now 7:40 pm on Friday evening (the pharmacy closes at 8:00) and was just told that it would not be delivered after all. No explanation, other than they don't know who does the deliveries so they don't know who to call. Needless to say, I will NEVER use CVS again. Don't trust these people.
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December 2019 by Ivan S.
When I'm in the area the first place I go is the soap aisle, they do decent and deep discounts on products to make room for new stuff. Or what ever didn't catch on and sell. I try and stop by here at least once a month to check out the discounts and stuff like vitamins too. And also to try a different brand that's probably a better deal than the online stuff I normally grab. The PCP recently recommended that I get a night guard for my teeth. TBH I was overwhelmed by the selection of products they have for night guards. Oral b is a good brand, I'll stick with that. Enso#133 CVS#27 Yr:74 + essentials discounts pharmacy - overall is okay. _Renew
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December 2019 by Rebekah T.
This was my local CVS for two years while I was working in the area. I've been going to CVS for my Pharmacy for years, so this one became my go to - being the closest and most convenient. There are several issues that plague this store over others, which have made my experiences less than great. The store is notorious for long lines. The checkers are doing their best, but having one person up front doesn't work during a busy time. I've seen managers just ignore the lines and go on gossiping with other employees. If it were only once I wouldn't bother mentioning, but it always seems like the same people working hard and others - not so much. I have also had several situations with the pharmacy where I have asked them to stop the automatic refills and they did not. I would come down thinking that I had an important item to pick up, only to find out it wasn't something I asked for or needed. As a frequent shopper of CVS, I hope that management can focus on the customer experience and turn this place around before it closes.