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May 2022 by Miguel Buitron
I stopped by intending to buy alot of stuff to detail my car. I arrived when they said it would be open and hung around for almost 20-30 minutes and no one was there to open up the store at the time they have listed online. I ended up going a few doors down and buying from the other car detailing store.
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May 2022 by Mario Henriquez
Shelves were empty, noone was wearing mask as required by county mandate. I will shop online from now on
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May 2022 by Adriana Marquez
Is this business still open or are they closed? I went in a couple of times and they were closed, another time it seemed like they were clearing out the shop.
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March 2022 by Evander Quijas-Torres
Bummer that it's closed, RIP.
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September 2021 by Matthew B.
Honestly this place was ok for a while but now it's just gone so downhill... it's a waste of time going there for 2 reason; 1) they're not open when they say they are and don't post hardly anything on social media about it. 2) they hardly ever have any product there. Like selfs are empty most of the time. It would've been convenient going there because it's so close but not I'm cancelling my business with them and taking it to someone who's actually gives a damn. It's out of the way but detail garage concord is honestly the place to go. Don't waste your time with people who just don't care.
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September 2021 by Marc D.
I've recently started shopping here March 2021 but there is a lack of inventory when I come. I would rather purchase chemical guys from a small local business but they never have a abundance of stuff im looking for, even the basics. Sometimes i've been lucky in a pinch but i just buy it online now since i've been disappointed several times by just casually showing up. It's been hard to confirm what they have in stock. They have been avoiding picking up their phone.
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September 2021 by Phill E.
came here twice to give a second chance but 1 star for poor customer service and lack of supplies, how are the shelves consistently empty? unless you want to buy a bucket you're better off ordering from amazon
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August 2021 by Oscar P.
Horrible horrible horrible!!! Worse experience I've ever had buying products in order to maintain my car. I wish I could give them 0 stars but it doesn't let you. Every time I come they're closed but it says they're open on the site. Don't come here sadly they're so unreliable makes you wanna give up on life. 2 thumbs down..... time to switch this business out for another Starbucks or something. Shout out to the homie across the street for letting me know they're never open. He puts in more work then you guys. Lazy lazy people
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August 2021 by Gabriel P.
It says they're open till 5 on Saturdays and I stop by at 4pm because of my work schedule and the doors are already locked but they have no signs that they're closing early or anything. I like using their products but think I might just have to stick to ordering on their website or Amazon to get my products
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June 2021 by Scot H.
The first time i went there, they provided great customer service. Stopped by several times over the last month and each time it was closed. Yeah, the guy monitoring the dispensary parking spaces said he was told by Detail Garage folks they couldn't open because of not receiving any inventory. Been getting my Chemical Guys stuff from Amazon or Walmart.
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June 2021 by Antonio S.
She wasn't wearing a mask. Poor customer service overall. I was in the store about 10 min and didn't get any service at all until I engaged with them. I walked in and was verbally greeted. But as I looked around the store with a perplexed face, no one came to help me. There were 3 persons talking at the desk the whole time I was there. I only got help after asking the price of an item which wasn't labeled. After that the young lady helped me. She was very knowledgeable but again lacked basic customer service skills and awareness when a customer is roaming the store. She made good selections for me after hearing my issue. Never asked to see my vehicle but did ask the type of material my seats were made of. Didn't offer any detailing service or a class to teach me detailing. Although I have heard they offer them there at this location. A lot of empty shelves. Parking is tricky. The official entrance is around back. Return value is zero. It was difficult to get an itemized receipt. Prices seemed fair. Hours were 12-6 today.
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May 2021 by Abel Navarrete
I want to rate this place more stars but it’s been two days now and they are closed for some reason but you go and check the website and this is now open and they close at 6 and it’s 2:20 and for some reason the doors are still close and they’re never fully stocked up on products I always have to buy some things online which I hate doing because now I have to pay for shipping and handling but great customer service I love the people who work there they just got fixed those little details stock up on products and be open when it says they are on Google
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April 2021 by Christopher H.
The store was empty, like almost no product on the shelf. Kinda just odd random products, definitely nothing like the picture. Looked like it wasn't even worth being open.
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March 2021 by Jason S.
Location is always closed at the time i choose to go. Sometimes when i call they don't answer. Or goes straight to voicemail. Also most of their items r out of stock. So, i prefer just to go to a walmart that carries some of their products.
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March 2021 by Alexis Espino
Employee or owner running an hour late to open, I called the store the employee or owner said they'd be there in 10 min but after 30 min of waiting no show shame ill be taking my business elsewhere
