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February 2024 by Susan P.
I didn't even want to give them one star. There were two ladies up in front who didn't even greet us. They just sat there, talking to each other and not helping any customers. I asked him about boots, and they just pointed in other directions, and didn't even attempt to show me very disappointed in this place.
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February 2024 by Sydney Harris
The name says it all. If you need shoes and like myself have no sense of style they have tons of sizes and options. Most shoes had up to size 13-14 in stock
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January 2024 by Yajaira Sanchez
Dulce is the most professional and kind personale.Not much variety for a warehouse but their reward program is very good. Prices are reasonable. Heels and boots are always eye catching.
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January 2024 by Evgeny Semionov
Update. The started to pay more attention to large sizes and now it's easier to find size that fits me well .Huge selection of shoes. But surprisingly, it is always hard for my to find pair of shoes that fits well. My size if something between 12 and 13, and feet are quite wide. It is a bit hard to find appropriate shoes here.The quality of shoes is also quite different. One of the shoes that I bought here tore after 1.5 month of using. Very disappointing.
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January 2024 by John Phillips
Huge selection, really huge.
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December 2023 by Stacey S.
Cashier at DSW forced a cash return, although I paid online using a credit card. They stated there is "no other option," and specified that I had "paid with cash," and refused to seek manager assistance to solve this problem. It is problematic and sketchy when big box stores force cash returns, especially when the customer pays with a card.
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December 2023 by Rebecca Reed
A great place for shoe shopping. Lots of good sales here. The variety and selection is astounding. Truly something for everyone and all members of the family. They have many styles and designer shoes as well.I use their app often and pick up is quick and convenient. I’ll be back soon!
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November 2023 by Ioana Cozmuta
Wide variety of shoes: sport shoes, day to day, elegant for children, teens, women and men. Big store, great choices and affordable prices. Definitely my go to choice when I need a new pair of shoes. They also have accessories such as socks, hair ties, etc
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November 2023 by Nader Hassieb
The staff not helpful at all. The prices were too high, they don't have any good deals. Don't waste your time go shop somewhere else
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November 2023 by Laura G.
Shout out to Dulce at DSW. She was able to exchange my Minnetonka slippers for the next size up even when I was unable to produce the order number because DSW online never sent me the verification email. I showed her all my OTHER DSW emails on my phone, and she was so calm about the missing information and simply requested my phone number and approximate order date to access my order information. Using her own phone to capture the QR code, she was able to rescan my order for the exchange. She even did the math to price match the current sale price without me even asking (or caring either way.) I was just SO happy she was able to retrieve my order without my order confirmation email. I MUST add, this all happened on a VERY busy Saturday afternoon with a line 20 customers deep and a gentleman complaining very audibly about when he would make it to a register. Big ups for the 3 other women at their own registers keeping calm amongst the whiners and keeping the line moving at a brisk pace. Seriously, when I joined the end of the line, I was probably #15, and in about 5 minutes, I was at a register.
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October 2023 by Stinger GT2 tv
???️? My visit to DSW Designer Shoe Warehouse was fantastic! They had an extensive collection of shoes for every occasion, from casual to formal. The store was well-organized, making it easy to browse through the options. The staff was helpful and patient, assisting me in finding the perfect pair. The prices were reasonable, and they had great deals. I walked out with a stylish pair of shoes and a smile on my face. If you're a shoe enthusiast, DSW is a must-visit! ?????
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October 2023 by Sherry M.
This is the worst place to buy shoes on line ,they offer you a vip member ship ,tell you to sign up but when you do ,it doesn't let you sign on so you don't get the free bag or the 10 % discount ,or when you call @ night couple of hrs before they are sapose to close ,they don't answer the phones @ night ,then you sign up as a guest to buy the puma shoes I wanted ,and then you think everything's fine, but then they send you an email ,saying your order was canceled with no explanation, then you call in the morning time when there open and someone answers and you ask why was my order canceled and she says to me there was a glinch, and to reorder them, so I decided I want a refund and I'll go to a much better place than DSW ,WORST CUSTOMER SERVICE EVER ,AND WORST DSW APP
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October 2023 by Josephine Z.
It's an okay store with little service. Shoes are good quality but a little bit expensive
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September 2023 by Carol M.
this place never picks ip their phone lines during business hours. been calling them for days!!!
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September 2023 by Beatriz Gomez
This place sucks!! I returned two pairs of Dr.Martens sandals both were the wrong size; the first pair was side 5 and the second pair the left show was size 7 and the right shoe was size 8. The day I went to return them the cashier was nice but the lady who was helping the cashier was very rude. She told the cashier she didn’t need to make a return for the last pair of shoes because I wasn’t charged for them. I asked her 3 times if she was sure about that the three times she said “yes I am sure you weren’t charge” I told her I just want to make sure I don’t have problems later on with my refund and I asked her for a copy of the receipts and she answered very rude “yeah yeah you can have these” It has been 21 days after I returned the shows and I am still having problems getting my refund and why?BECAUSE THERE ISN’T A RECORD THAT I RETURNED BOTH SHOES!! IT IS SUPER UPSETTING THAT I AM NOT GETTING MY MONEY BACK BECAUSE SOME LADY DOESN’T KNOW HOW TO DO HER JOB. I also went to the store (8/11) and the “manager” wasn’t able to do anything that day customer service told the manager and I was going to get my money back and we’ll I am still waiting. I wonder if they can see who helped me the I returned BOTH PAIR OF SHOES!!! On the receipt..the pictures were taken the day I got the second pair of shoes(7/26)
