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November 2023 by Owski Harbison
I was greeted by Josh T with a smile, which is always the best start. He proved himself very capable and the check-in process was efficient and stress-free. The property is very well kept. Even the moving carts are well taken care of. Just got our 3rd unit here and can't imagine ever needing one any where eise
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October 2023 by Lindsay Tappero
Online reservation easy to use. Saved a lot of money using online reservation. Once on site, Rob was quick and efficient at getting me to my unit. I had a flawless move in (the next morning) 7:30am before staff arrived. Everything worked great- the gate code, the dolly’s/carts, the lighting, etc…
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October 2023 by Nikole Lloveras
Good location, clean, easy and nice staff.Overall good experience. Only complain I have is that every six months or so price will suddenly increase by like +20%, so make sure to keep an eye on the charges, especially if you are on auto-pay. Called the location every time it happened and, even though they don’t refund you or go back to the original price, they will take care of you and give you a “normal” increase.
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October 2023 by Arian Saeedfar
Great location, easy entrance and exit, clean property.There was a confusion about my initial rental, and I had to get a new unit online while they were closed on the weekend. On Monday morning, the store manager, Josh, called me and he was very nice and helpful. He got my issue resolved in seconds.I definitely recommend renting at this location.
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September 2023 by Sina A.
Joshua, the extra space storage agent was very friendly, attentive, patient, and helpful. He gave me a good deal for a small storage unit that I needed.
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August 2023 by Jose A Loza Fausto
Best storage Out in downtown area Josh,Rob and Darlene best customer experience totally recommend extra space storage on 720 N 10th st
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August 2023 by Evangeline Sangalang
At 720 N 10th St San Jose, 5 seniors are in extreme gratitude and praise for the staff Kristina. She is very professional, efficient and showed much patience. She answered all our questions well. It was hot outside and we were even offered water. She (and Cameron, staff from another branch called in to cut the lock) belong to a rare breed of good workers.
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August 2023 by Nathan Trans
I’ve had a storage unit here for the past two years and have never had a problem. The facility is well secured and the staff was nice! Josh Tully was super helpful and friendly! Would rent here again!
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August 2023 by asher pedraza
Josh helped me a lot I had a question about finding a different unit that could accommodate my situation carrying my items in and out and he was great he checked it then walk out to my unit to give me the great news that he was able to find one and at a lesser price explained the process of changing the units. This was a very comfortable experience.
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August 2023 by Jonathan Karpf
Extra Space Storage is a very clean and exceedingly secure storage solution at 720 N. 10th Street in San Jose. The staff, Christina and Rob are both very professional, competent and courteous. My 5x5 space is even climate controlled and only $55/month. I highly recommend this company for your storage needs.
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August 2023 by Santiago Garcia
.just want to give a shutout to Josh tullo for all the info he provided me when I went in to pay my bill. Saved me some money in the process. Great job
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July 2023 by Melissa G.
I have gone into this location with my mom many times. The place is always really clean and the staff is always really helpful. 5 stars!!!!
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July 2023 by Isabella Canova
This is my first time using a storage unit and I’m glad I picked ExtraSpace! When I first arrived, I wasn’t sure where my unit was and how to direct the movers. The gentleman at the front desk walked me through how to get to my unit and then also helped the movers with parking. The overall complex is super clean, smells clean too. Secure and reasonable pricing!
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June 2023 by Teal Town Tv
Josh was amazingly helpful. Great customer service and was able to answer all of my questions.
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June 2023 by Sophia Tierney
This was my first time ever renting out a storage unit, and I chose this location because it’s close to where I live. I had such a pleasant experience with the store manager, Rob! He was very patient and walked me through every step.The whole process was so smooth and straightforward. The building is very clean too and it’s easy to park. Highly recommend!