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“This urgent care is the best I’ve ever been to! Such kind and caring staff that take their time and actually want what’s best for patient. Kendra and Hamasa were excellent. Thank you again”
“I like coming to this location. The staff and esp doctors are really thorough and helpful. The wait inside can be a bit long at times but you get copious doctor time when it’s your turn”
“Absolutely the one of the best most convenience get your lab work done x-rays Pharmacy you don't have to go back up to Valley Med on Bascom it's all right here if you live downtown”
“I have been seeing Dr. Ornelas for some time now, and he is truly an excellent physician—knowledgeable, attentive, and genuinely caring. I trust him completely with my health.
Unfortunately, my experience with his assistant and some of the office staff has not been positive. On multiple occasions, they were not helpful and lacked professionalism, which made the overall experience frustrating. I hope this feedback is taken constructively, as Dr. Ornelas and Aida are wonderful and deserves a supportive and professional t”
“I am very satisfied here.
- Receptionist: He is very cheerful and enthusiastic in guiding us
- The doctor is an extremely gentle and thoughtful doctor, he analyzed for me clearly the cause of the disease and gave me very detailed instructions
Satisfied!”
“Everyone is very kind, starting from the lady who is at the reception and the doctor's assistant who helped me translate my diagnosis, very kind, thank you for your help and HAPPY BIRTHDAY.”
“Roots Community Health Center has been so good to me over the course of just a few short months that l've been a patient here. I currently see Dr. Golden and I know that Roots Community Health Center takes MediCal (or Santa Clara Family Health Plan). Most recently the wonderful staff at Roots Community Health Center were able to help me in my time if need during last minute emergency situation regarding my medication... Previously the team here helped me regain control of my life with a fantastic weight loss regime and wonderful advice regarding my weight loss plan. One thing that I especially appreciate about Roots Community Health Center is how super knowledgeable, understanding, and truly caring they are! I truly believe that the team here genuinely cares for their patients and that is something that is difficult to find these days!”
“Had an appointment today and felt heard and seen. My appointment with doctor Kohut, was thorough and I'm appreciative of her going out the way to give helpful suggestions when it comes to following up with my health. As well with the receptionist, welcoming, professional and helpful with making future appointments. It's usually never a quick in and out but they do their best. I felt seen and appreciate the help I received today!”
Family Practice
Family Practice
Family Practice
Family Practice
Family Practice
Family Practice
Family Practice
Family Practice
Family Practice
“Very close to me so convenient and easy parking. Upon entry the place was very spacious but didn’t see a receptionist but then someone came out after couple minutes. Waited about 20 minutes after my appointment to get started . Nurse and doctor were very attentive and caring! Only downside is the wait as it took me an hour there, wit an appointment”