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December 2023 by Jerome Sierra
I have know Monica for 15 years, and without a doubt, she is an exceptional insurance agent. Over this considerable span of time, I've witnessed her consistently go above and beyond in assisting countless customers. Monica's enduring commitment to her clients is truly remarkable.What sets Monica apart is not only her extensive experience but also the personal connection she builds with each individual. I can attest to her unwavering dedication and genuine care for her customers. This longstanding relationship has allowed me to observe firsthand the depth of Monica's commitment to providing outstanding service.I can confidently say that Monica is a true asset in the insurance industry.
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March 2023 by Yolanda Flores
Monica is very professional and very responsive on all your needs all staff in the office are very respectful and nice.
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February 2023 by Todd s.
This scandalous wench refused to pay a vandalism claim on my house along with her crooked partner Dennis Sullivan the pork sword gobbler.
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February 2023 by oscar garcia
Communication with with my agent Monica was stellar. I truly felt valued through the experience. My favorite part is that she shared a lot of her experience working with other clients and explained the next few steps perfectly.
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December 2022 by Dav C
Horrible experience we've been working with farm's for 30 years and every since Monica has taken over we have had problems first they were double charges one for me one for my husband every time I call to make adjustments to my policy it takes weeks to get anything accomplished with them I will be shopping around for a new policy it's a shame I can't get reasonable service
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January 2022 by Sergio Navarro
Excellent they explain steps by step. And professional services.
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November 2021 by Jay-em Hernandez
My family and I have been with Monica since 2009. Throughout the years we've had to make adjustments on our policies for the simple reason of "life happens." Monica and her team are very good at what they do and they can make any interaction between insurance carriers and clients a pleasing and comfortable experience. She interprets "insurance talk" so the layman can understand it. Their customer service is top notch, professional, and they respond in a timely manner. We have no complaints from this team; highly recommended ?.
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March 2020 by Aldo Madrigal
(Translated by Google) They are helpful(Original)Son serviciales
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November 2019 by Iris Rodriguez
My car was stuck in traffic on Montague Expressway and River Oaks. Contacted Monica with Farmers and she got a tow truck to the site within 45 min. She was fast and new importance of getting me out of harms way. Thank you Monica!
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November 2019 by al guido
Friendly staff
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November 2019 by Florella Toscano
(Translated by Google) Very professional and attentive.(Original)Muy profecional y atentas.
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September 2019 by A.C. G.
Please read this and do not get gouged like I did. So I've been with this Farmers team for a few years now and casually happened to check Geico a few weeks ago for competitive rates and discovered it was literally LESS THAN HALF THE PRICE than what Monica and her team was charging me per month (yes I made sure it was the exact same coverage so it was apples to apples). I don't care if it was intentional or "a mistake" or just plain laziness not to see that my rates were ridiculously overpriced according to the current market....this is just bad business and you all should know about this if you are either a current customer or a prospective one.
