-
November 2023 by Daniel Pinzon Villalobos
Perfect service, in Spanish and English.Perfect service, in Spanish and English.
-
November 2023 by Nick Vasquez
DO NOT USE. Scheduled an appointment to replace a cooling fan on a PC. They called me a week later that it was finished. When I got there, they gave me the wrong power cord and insisted it was the correct one, and that there were no other power cords (which means they must have given mine to another customer, even though mine had a sticker that clearly said my name).Since the replacement, my computer has consistently had BSODs. I took it to another repair store and they told me the fan wasn't installed properly and some wires were still disconnected. I called FixLaptop for a refund but they refused, stating they aren't responsible for damages they cause during repairs.In short, they don't know what they're doing, unprofessional, and lazy. Find another repair store.
-
October 2023 by Zi Z.
Just got my computer fixed, it was frozen so they replaced the ram and it's now working and also cleaned the computer for me. these guys were very helpful and know what they're doing! Also affordable prices, they were great, I highly recommend!!
-
October 2023 by Salma Yahya
I love this company. They fix my laptop that even HP couldn’t fix. My laptop still had its warranty and I took it to HP but they vehemently refused fixing it but his guys did it and I’m so proud of them!
-
September 2023 by Norma Burns
I was greeted properly and graciously. The customer service is awesome. They took my laptop evaluating. It had a question and answer session. Came up with a temporary solution for me until they were able to get the part in to fix my laptop. They did an awesome job Turnaround time one day
-
September 2023 by Amit Patel
Great folks, super helpful and communicative. Love these guys, they know what’s up. Get things fixed, not replaced!
-
September 2023 by Evan Nishi (pErs0nZ)
Had a stripped screw that was really stubborn. Removed it quickly for $10 without causing any damage with a dremel.
-
July 2023 by Roger Norman
Highly recommended, if you need anything laptop or related, this is the place to go. I have shown up at Fix laptop several times looking for something impossible to find. Every time, I walk out with a solution. Prices are right, service is great. Support your local small business, you will be happy.
-
July 2023 by Angel Martinez
I went in there to buy a charger and the person there was cool and easy going. There is a video game basement there and a lot of technology. They fix all kinds of products and can troubleshoot there quick.
-
May 2023 by Shayla H.
I got a notification that it was time to replace my battery, and started seeing issues with the charing. For a while, I tried stretching it but it got annoying going out and having the battery die on me quickly, especially if theres no outlets around. My laptop is a Macbook Prop 15" from 2017 and I want to maintain it rather than spending loads on a new one. Fix Laptop was able to help me with everything for a fraction of what I was quoted at Apple ($250). It saved me so much money! When I told them the issue, they were able to order a battery for me within a couple days and once I brought it in, it only took a few hours. Thank you to Israel, Charlie, and Kevin.
-
May 2023 by Carlo O
Macbook & Windows Laptops for Sale Financing Available. Quick Computer, iPhone, iPad repair. And a Huge GameShop Downstairs. Highly recommended! ?
-
April 2023 by Rich F
I stopped in this morning while I was on a morning walk with my friend.I just went in to look around and check it out, I drive by this place all the time and was curious.I was helped by the guy working in the morning, he showed me a couple laptops I was interested in, he was very honest, helpful, and knowledgeable and didn’t pressure me at all.He could have pushed me to the slightly higher priced laptop I was looking at, but he said the one I chose was slightly better. So I ended up purchasing a laptop at a great price that includes a 90 warranty.I was very impressed with the store, selection, prices, and service.This place is a hidden gem in downtown San Jose.If they had a location with a parking lot, I would have stopped in years ago. But I live near by, so it wasn’t a problem at all. I hope the business will be around for a long time. Such a great place.
-
April 2023 by Richard Verbrugge
I think the guys name was Charlie. He was great. He had the virus off of my laptop in less than 3 hours and was cheaper than anyone else I called. 100% in all aspects of service.
-
April 2023 by Marla C.
FixLaptop.com exceeded my expectations. I got my laptop fixed there. My laptop was completely not working when I brought it to Fix Laptop. Not only did they replace the battery, they replaced the mouse pad. Everything was working perfectly when I picked up my laptop, and the price was so reasonable.
-
March 2023 by Dominic T.
I brought my laptop in to be repaired after it was unfortunately dropped and the screen cracked. I was told that it would take a couple days to hear what the quote would be a couple day but it ended up taking a week. I was told it would take a week to get the parts and have the laptop repaired and it ended up taking two and a half. They will not communicate with you so I had to call or visit the store daily to see what was taking additional time for the fix. When I finally got the laptop back the dongle for my mouse was missing, my laptop microphone was not working, and the trackpad would stick, making the laptop unusable.
