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September 2023 by Linda Ligons-West
Cool fashion with good prices. I always stop in to check out the current and upcoming fashion trends.
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September 2023 by Mavis Lin
French high street chandelier in American pop spirit, very Americana
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July 2023 by Tracy R
Forever 21 at oak ridge mall has fitting room closed during the week days only open on weekends . Are you kidding me ?? It’s summer back to school shopping ridiculous from someone who just doesn’t come to the mall on weekends to avoid crazy mall traffic more alone how is a big clothing company going to have there fitting room closed during back to school shoppingSecond everyone working Friday July 22,2023 around 2:00pm super rude asked for helpYou can see it in the face they were bother stop hiring people who don’t want to work
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July 2023 by Arielle Cole
Not a lot of selection for a forever 21. Also heads up, they close the fitting rooms an hour before closing so plan accordingly.
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May 2022 by Skylin W.
Terrible customer service. I was waiting in line to try out some clothing and some people walked up and the girl working in fitting room let them walk in without waiting. I told her that I had been waiting before them and she laughed... don't come here if you want to be treated with respect because they clearly don't have their priorities straight.
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January 2022 by Gabi Cooper
Kristina Ramírez is the most helpful employee. She helped me find the shirt that I wanted and she even helped me find my child that I lost in the store. She is the best
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October 2021 by Sharon Cha Cha Lamore
Awesome styles snd great prices
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September 2021 by Lisa Perkins
It's my sister's place to go. I think it's cool but overrated.
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August 2021 by Lisa Cosio
Lots of sales! Great styles. Even have some plus size. Took my daughters there for school shopping. Alot of variety of different styles. Kool for plus size moms too.
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July 2021 by Samantha H.
I was here with a friend and her diabetic sensor fell off in the changing room and the employees were so so helpful in helping us solve the problem! We asked for some tape (as a last resort solution) and the employees brought some super quick and even helped us put the tape on. To the two girls who helped us - thank you so much for remaining calm and for not judging us.
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June 2021 by Lily Mai
Tripping hazard on floor. This is where the floor tiles meets together near the lingerie section. Should of been fixed and it has stayed like this since before covid.... Was told no drinks or food allowed in stores. Store associates Verbally has to tell you. No signage of it anywhere on the windows. We asked where are the signs and they said they took it down and nonlonger has it up. Sorry you guys aren’t getting my money anymore. We have our masks on and would of followed the rules what is on the store front for signages that most other stores has! We saw about 4 other groups of people in the store with drinks. You’re in a mall what do you expect people to be doing? Never shopping here again. Thanks for the welcoming Forever 21!May 14, 2021.
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March 2021 by Nina N.
No wonder forever21 was going to go out of business! Who ever run the company is a idiot! I order some items from them. The items didn't have no tags on them or any invoice paper slip. I went to return my items . So the girl told me the Invoice is on the bag and it's a small round dot hahahaaaaha, come on who the f*** will look for a dot on a bag for the invoice code. Lucky the girl was nice to let me do a return! Forever 21 you will get ppl pissed off and never want to shop there again!
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March 2021 by Pearl Castillo
Store was kinda messy and loud. Need to clean better and stop moving it around
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January 2021 by Ann N.
Was here to do something quite simple yesterday, went to just pick up my online order. But then I got attitude from the only person at the cashier for no reason. Not to be mean but it's covid and ppl are out there without job, this person who was assisting me really doesn't want to even be there at all. I go in, went straight to the counter. Not a soul in the store but 3 ppl who works there. So there's no stress here. I told the girl I am here to pick up my online order. She asked me for my name, told her my name. Mind you, I never got greeted, the only acknowledgement is that I'm at the counter and she has to help me. Her back is to me while I was giving my name going thru bags and boxes and said she will need my ID. Again, no reaction or niceness. Just hating that she had to be there and helping me. It's just a shame. She should be happy she has a job. If not, quit so someone more deserving can work and earn that money. I got my package, signed for it and left and yeah, I didn't say thanks which I would always but she didn't either. Wished I got her name for you to know.
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September 2020 by DVD
Charges u money to return. Quality is appalling. Stay away. Cheap junk made in sweat shops in Asia.
