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March 2024 by Alexander C.
these guys are scammers. believe me. all they trying to do is scam and charge for max and pay for the least. you're a sucker if you buy from these guys. there's so many other places that sells better quality. Sold a pendant and chain and they couldn't even sell back the pendant at a reasonable price. After already selling the chain. Clearly made profit and then trying to sell me the pendant I gave a steal almost price wise for. Back to me for 3k . Never doing business with them again And making sure none of my boys goes and tries to sell to them. Go someone else y'all I'm telling you
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December 2023 by Walter S.
This company offers the highest quality jewelry and customer service around. They've been a staple on Lincoln avenue since 1989. Consider them for all of your jewelry services and purchases.
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December 2023 by B M.
I can't say enough amazing things about Gold Star Jewelers. I have been a client for years and I couldn't imagine trusting any other jeweler besides Tim. He is so well versed in his craft and is truly so talented! He has incredible range when it comes to styles and selection
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December 2023 by Elijah H.
Goldstar is the best number one jewelry store. Everybody is helpful very honest great customer service!
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November 2023 by Mary K.
I walked into the store to inquire about fixing my mothers ring. I spoke with David, who was very kind, knowledgeable and helpful. David offered to fix my mothers gold ring for free. He said it wouldn't be perfect, but he would do his best. He returned a short time later and handed me my mothers ring. It looked amazing and perfect to me. He had also cleaned it. I thanked him profusely and was so appreciative. I thought I would be spending around 50-100 dollars to have the ring fixed. It was pretty smashed and in bad shape. If you want to work with kind, knowledgeable and friendly people, I'd say this is your place for jewelry. I wish I had taken before and after photos to post- but I don't.
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November 2023 by Travis M.
ZORO is the best dude to be in the business in the Bay Area. You have something from a picture you found online, he will replicate it and give you the best deal and stands behind his product. WHATEVER YOU HAVE IN MIND HE CAN MAKE HAPLEN WILL QUALITY AND TREAT YOU LIKE FAM NO IFS ANDS OR BUTSS. HE BACKA HIS PRODUCT. He takes pride in his work there is no doubt about that. I came alway from Nevada to get something special from him
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November 2023 by Michael F.
Worked with Tim and he was very helpful and knowledgeable about the different pieces in the shop. Ended up with a beautiful chain that I really love. Zoro also was very kind. Can't recommend this place enough, great experience!
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October 2023 by Brian O.
Had the pleasure of working with Zoro and Tim. Came in for a custom 18K bail for a pendant I already had. It was done beautifully at a very reasonable price and time. Also asked about their pricing for 18k gold jewelry they carried just out of curiosity. Pricing was very reasonable and a lot lower than other jewelers I've checked out in San Jose. Great people, super easy to work with. Will definitely be back.
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September 2023 by John C.
A1 Selection. Would recommend best place for watches and 24kt gold pieces. Love this place
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September 2023 by Ted F.
I have never been a customer of Gold Star Jewelers. But I walk by the store and wave to the owner Zoro. Zoro is a very nice man. The problem is with one of his employees. This employee exits the store on a motorized skateboard and accelerates at high speed. I have witnessed him nearly hit people many times, including me. I have asked him in a respectful but no nonsense manner to not do this. To make matters worse, there is a sign citing San Jose City Code prohibiting skateboards on sidewalks, posted within reading range of the store. In my discussions with him, this employee acknowledges he is aware he is in violation of San Jose City Code. To make matters "worser," this morning on my walk, this employee saw me from across the street, and began taunting and gesturing to me from inside the store in what I viewed as derisive and disrespectful. I spoke with Zoro this morning about this very troubling and potentially life-threatening situation with one of his employees, but didn't get a good feel that it would be addressed by instructing the employee to not ride the skateboard on the sidewalk. So, if I needed a jeweler, I would look elsewhere as if a situation arises where Gold Star makes a mistake, the behavior described my be indicative of how you might be treated - DISRESPECTFULLY.
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July 2023 by Ben M.
I just stopped by this great jewelry shop in downtown Willow Glen for assistance untangling two necklaces. Even though I did not have an appointment (and had not called ahead), David immediately greeted me and untangled my necklaces on the spot - without charge. He did a great job and was very efficient, friendly and professional! Overall, I was very impressed with this establishment and the great service. Highly recommend. -Allison
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June 2023 by Kath A.
I Needed batteries for an old watch and Zoro fixed it within 10 minutes for very little. Great place, nice guys and very helpful.
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June 2023 by Joseph A.
Gold Star Jewelers exceeded my expectations in every way, earning a well-deserved four-star rating. From the moment I stepped inside their elegant store, I was greeted with warm smiles and attentive service. Their knowledgeable staff was ready to assist me in finding the perfect piece of jewelry, and their expertise shone through every interaction.
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April 2023 by Corrie N.
These guys helped me when I was in a pinch. I needed to have a ring cut off because I had worn it for way too long. They got it done in less than a minute. My ring was off and I was relieved. Thanks guys!
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April 2023 by Andrew May
The owner, Zoro, was a class-act. Loved his personality and how enthusiastic he is to interact with his customers! Great experience. He even helped me pick out a watch band that he custom ordered.
