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April 2024 by Mayank Shringi
Bad experience with beard trim at Great Clips, 1430 El Paseo de Saratoga, San Jose, 95130.Wasted 10 bucks, instead of trimming she almost shaved ur leaving miniscule hairs on the cheek.Dis Online check after 530 pm and didn't know that check in does not work on their app or webpage daily after 530 pm evening cut off Yung when they close at 6pm, so that sucks right off the bat.Lady put me in the wait list by taking my name and phone Nov and I was called in with in 10 mins if waiting time. However the beard trim turn out to be disaster as she just brought the hairs to the skin level, I was like what.Anyway at the checkout, she took 5 minutes to figure out that online $2 off code was for hair cut and not for beard trim, that even sucks super duper !! Anyway, I just paid and walked away quickly as I could. Ain't coming back here for ever....
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January 2024 by TEMPRESS wood
They did a great job
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December 2023 by Pat W.
Caroline...great..as alwaysService: Haircut
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October 2023 by Arthur Y.
I got my ?80s mullet done here, they know what they’re doing.
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October 2023 by Arnold de Leon
App is great, no complaints about the service
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October 2022 by Marisa Melendez
They left me ugly and my hair looks like birds came and pulled my hair out of the skin. “Great Clips” more like “Bad Clips”Service: Haircut
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August 2022 by Trances
Showed them a picture of what I wanted and got the exact opposite.
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August 2022 by Joel R.
I told Ms. Hong the type of haircut I wanted and did not follow it. She did the haircut horrible and could not fade at all. It look like she had a hard time cutting since she kept squinting her eyes. She had her glasses on the counter. Never again.
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July 2022 by Matt Falcon
I go to Great Clips because they have a synchronized system to keep me from having to dig out 6-year-old selfies (my most recent photos) to try to describe the incredibly basic haircut I want... I'm a "one wardrobe, zero style" guy and I HATE thinking about appearances.Walked in here and they couldn't find me by phone number -- it's never changed and I've had my Notes carried over from a store in LA ffs. They couldn't find my Notes, so I couldn't find a reason to stick around. Something is up with this store's ability to handle technology.
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May 2022 by srijit menon
Haircut was good but seems their system is down and i was made to pay cash .. i would have appreciated if they had informed before the haircut
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May 2022 by Denny Han
I tend to go there when they open and get a simple hair cut. Usually get in and out around ten to fifteen minutes, but that could be because of how early I arrive. The employees are nice. Masks are optional.
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March 2022 by Yusuf F.
Totally disregarded what I asked for, did not properly communicate what they were going to do, ended up giving me possibly the worst haircut I have ever received. Will never be coming back again. Save your money and your time--this place is a joke.
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January 2022 by John Franklin
Way too expensive for a minor trim
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November 2021 by Boom S.
Online check-in doesn't always work but haircuts are always good and quick.
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June 2021 by Ash L.
UGH THE WORST. My husband Armando just went in around 11 am today. So excited to get a hair cut since we have some big celebrations coming up. For the SECOND visit in a row the hair cut was terrible. (Are you guys mimicking the last visit which would be wrong considering the last person did not do what we asked)..... He was specific on his directions which are so easy. Shorter on the sides and a little longer on the top but blended. Preppy clean business hair cut. He asked the guy who did his hair if he could blend it after he realized how bad the guy messed up and instead the guy just kept cutting it shorter and shorter and making it worse. He did not know how to blend. Literally completely separated and noticeable and not to mention it's a complete slanted noticeable line on both sides of his head. One of the worst he's ever gotten. Really sad Becuase he has a big thing tomorrow. PLEASE TRAIN THE EMPLOYEES YOU HAVE WORKING FOR YOU. We trust you when we come in. Usually we love to tip 15-20$ because we appreciate them so much but wow this was the last time we give this location a chance. I'd rather go spend 70$ on A NORMAL EVEN HAIR CUT. Train your employees, the reviews seem low, are you even reading the reviews and fixing problems at hand??? GET IT TOGETHER great clips on Saratoga. And to the gentleman that cut my mans hair, please educate yourself and listen to your customers.
