-
February 2024 by alireza badaye
I just had shopping there and stuff working there are really rude. No any respect to costumer, no information about what they are selling
-
January 2024 by Alicia White
If you told me the reason why this H&M was closing was because of the rude and arrogant Blonde girl with bad roots and ugly blue eye shadow working the fitting rooms, I wouldn’t be shocked.I am SO glad this place is closing, anyone that miserable, rude, disrespectful and flat out LAZY not only deserves to be unemployed but won’t be able to make it with such poor people skills.First as we are walking through the store I asked a sales associate if there were any one one kind of shirt in the back because there were stains all over it. The blonde girl replies “I can’t help you I’m on fitting rooms you can go to a cashier”. Ok.Later on in the fitting rooms my boyfriend asks her if they have a pair of pants in a bigger size for me, she responds with “oh this is a sale item I can’t do anything about that or get you anything for you”My boyfriend then got me a new size and handed them to me.5 minutes later a manager is knocking on the curtain telling me I have to be in the changing room alone. I am alone???This actual idiot of an employee told her manager I was in the changing room with someone after my boyfriend simply handed me the clothes she was too lazy to go get.As we are leaving there are a few items that didn’t work, we left them in the dressing room not thinking anything of it. We walk out and get almost to the door of the store and hear her YELLING after us, we turn around to see her running at us and she goes “I need you to come back to the fitting rooms and put the clothes you left in your fitting room on my stand at the front of the fitting room”. Ummm??? You’re telling me you chased us down calling after us almost to the door to tell us to come do the job you get paid to do?Also I think it was more effort for you to run down the H&M calling after us than it simply was to hang up the 3 pairs of pants in the dressing room I didn’t take?Honestly it’s wild and mind blowing someone would chase you down and tell you to go and do their job that they could’ve done in less time than it took to do that.Just go to target, Aritzia, heck go to the dollar tree for better service
-
January 2024 by Ting C
I ordered bikinis online,they send me wash clothes,and can’t return in store,Don’t waste your time and money!You need spend a lot time to fix them mistakes.
-
January 2024 by Alicia W.
If you told me the reason why this H&M was closing was because of the rude and arrogant Blonde girl with bad roots and ugly blue eye shadow working the fitting rooms, I wouldn't be shocked. I am SO glad this place is closing, anyone that miserable, rude, disrespectful and flat out LAZY not only deserves to be unemployed but won't be able to make it with such poor people skills. First as we are walking through the store I asked a sales associate if there were any one one kind of shirt in the back because there were stains all over it. The blonde girl replies "I can't help you I'm on fitting rooms you can go to a cashier". Ok. Later on in the fitting rooms my boyfriend asks her if they have a pair of pants in a bigger size for me, she responds with "oh this is a sale item I can't do anything about that or get you anything for you" My boyfriend then got me a new size and handed them to me. 5 minutes later a manager is knocking on the curtain telling me I have to be in the changing room alone. I am alone??? This actual idiot of an employee told her manager I was in the changing room with someone after my boyfriend simply handed me the clothes she was too lazy to go get. As we are leaving there are a few items that didn't work, we left them in the dressing room not thinking anything of it. We walk out and get almost to the door of the store and hear her YELLING after us, we turn around to see her running at us and she goes "I need you to come back to the fitting rooms and put the clothes you left in your fitting room on my stand at the front of the fitting room". Ummm??? You're telling me you chased us down calling after us almost to the door to tell us to come do the job you get paid to do? Also I think it was more effort for you to run down the H&M calling after us than it simply was to hang up the 3 pairs of pants in the dressing room I didn't take? Honestly it's wild and mind blowing someone would chase you down and tell you to go and do their job that they could've done in less time than it took to do that. Just go to target, Aritzia, heck go to the dollar tree for better service
-
January 2024 by Jonathan Man
Good selections, organized, friendly helpful staff
-
January 2024 by Samantha Morgan
Fun & affordable clothes. Unfortunately this spot is closing soon so check it out while it lasts
-
December 2023 by Kiana S.
I had a terrible experience here. A staff member was super rude while I was waiting for the fitting room. There were plenty of fitting rooms open and I asked her if I could go in but she said "wait." I was waiting for about 15-20 minutes. Once a couple of people lined up behind me then she let all of us in the fitting room at the same time. She was on her phone the majority of the time and had a negative attitude. The store was also pretty disorganized.
-
December 2023 by Anna C
Great affordable clothing
-
December 2023 by Charles Levy
Great teens cargos!!!
-
December 2023 by Sagrario Santana
Definitely, it's a place to come back
-
December 2023 by AntonM Pamies
Great clothing store, I was there on black Friday, zero attention, lots of people, good prices, today it's not valuable, I liked it all in all.
-
December 2023 by Lloyd R.
We got fantastic service from Amber at H&M in Santana Row. She not only took care of us. But she also covered for another employee's mistake.
-
December 2023 by Nayeeri B.
I went this Saturday 12/09/2023, six customers in front of me on the line to pay, it wasn't that bad but it took more time what I thought only 3 cashiers, however probably 15 min to have my turn, my nightmare was when it was time to pay the cashier was the one in the middle, I was buying 1 dress and 2 small items, she took a lot of time to do one thing and another very slowly, she talked to the boy next to her, its nothing wrong to talk but she didn't attend me, I mean she didn't move her hands or follow up so I could pay, she did several things to not proceed with my purchases, she grabbed a medium sized bag and placed it on the counter, she removed a hook that was only one and I took it to his place very slowly, until I told her it's not fair what are you doing I spend 15 minutes in line so I can able to pay and you want to serve me, it's very unfair what you're doing, she basically ignored me and continued with her very slow process and she grabbed a extra large bag just for my dress and two small items when she had already prepared a medium bag meantime she tried to attended me, basically she did it in purpose all the way she acted of course, not to mention that she didn't take off the alarm from one of the small items, on my exit of the store sound the alarm but I didn't return to take off, now I have to go to store. The whole process was so obvious that she is in a bad mood, that she hates her job, please if the manager already knows what kind of person this girl is why she is taking cashier position is a high shopping season for Christmas, it's very unfair that they don't want to give you fair attention after you waited a long time for your turn.
-
November 2023 by Paul Leblond
Nice location. Well lit. However there's no junior department in this store (typically they do.). Only kids would go up to 8/10. Too bad as I came with two 12 year olds. For an h&m with a junior department go to the great mall
-
September 2023 by NM
Good selection but not enough staff