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July 2023 by Theresa H.
We left our shipment with them, and after two months, it still had not shipped, citing some kind of issue with the government. When it finally shipped, some of the items in our box were missing. They had no answer for it. They lose your things and do not care to do anything about it.
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December 2022 by Le D.
I have tried to call office 9~ 9:3o am on the last Thursday, at the business hour, but nobody has picked up the phone. I have left a message for the return call, but no one has called back yet. It is not professional service
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October 2022 by Khiet H.
Thái độ phục vụ quá mất lịch sự, không muốn nói là vô văn hóa. Không hiểu họ mở ra kinh doanh hay để cải lộn với khách . Tôi hoàn toàn thất vọng. Sẽ không bao giờ đến đây nữa!
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October 2022 by Tina Truong
They were nice and quick to process my visa renewal application. I didn't have cash with me, but I was able to pay upfront via zelle as instructed. I'm glad I gave this agency a try despite all the reviews.
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October 2022 by Carnation
Bad service, not friendly, too much extra fee for cargo not recommended.
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October 2022 by Okie Chien
I like the service
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June 2022 by Tina T.
I just took out one star because they did not answer my parent's attempted calls. I had no parking issues but the parking lot seemed small. I got lost walking upstairs because I mistook Hong Minh for Hanh Minh (Door 205) but the right office (Door 126) was on the first floor.As soon as I walked in, there was two ladies in the office. They were nice and quick to process my visa renewal application when I gave them my passport. I was worried about the language barrier but one of them knew English and gave very clear instructions and estimated delivery date. I didn't have cash with me, but I was able to pay upfront via zelle as instructed. I'm glad I gave this agency a try despite all the reviews. I will come back for another visa renewal.
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December 2021 by Hien N.
Gave them many opportunities before leaving this negative review, but they do not seem to care at all about customers and will completely ignore you after you have paid to send things using their shipping service. My package was supposed to be sent within one week, and it's been now almost three weeks and my family received nothing. I called management 5 times and each time they said they would take the information to check just as a way to hang up the phone with you. Gave them all the info they needed over the phone, text, and asked for a response, but nobody got back. Paid $300+ for shipping for no tracking and horrible customer service.Not to mention, before I decided to send packages with them, I let them know that this was for gifts for a special event and that we needed it delivered on time. The event was yesterday and nobody got anything. I would try other services before giving them any business. Avoid at all cost!
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May 2021 by Duy L.
Take your business elsewhere. People here have no respect for their customers. They're going to yell and lecture you on everything. This lady was helping my mom, but then just called and talked to someone else on loud speaker. Then she just has Yahoo on and start surfing the web. So you see, this isn't even basic respect.
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December 2020 by Trang D.
Guys, be careful when buying tickets to Vietnam in Hong Minh travel, in February 2019, I bought tickets to Vietnam, but during Covid 19, I could not go, I called to cancel tickets, when they took the call When I called up, I just said that I wanted to cancel the ticket, they answered that they did not know what they wanted to go to the office and then they hung up, without asking even one more question, I think America is a free country, the right to ask and the right to But why are there still people like that, maybe I can't say anything because the money I gave it all, I hope Vietnamese people, when buying tickets to Vietnam, choose to send gold.Các bạn i hãy cẩn thận khi mua vé về Việt Nam ở Hồng minh travel nhé, thang 2 năm 2019 mình có mua vé về Việt Nam nhng mùa dịch Covid 19, tôi không đi đợc tôi gọi vào để cancel vé , khi họ bắt điện thoại lên , tôi vừa nói muốn cancel vé thì họ trả lời không biết muốn gì ra văn phòng rồi họ cúp máy, không hỏi thêm dù chỉ một câu, tôi thiết nghĩ nớc Mỹ là một nớc tự do,đợc quyền hỏi và đợc quyền nói mà tại sao lại còn hạn ngời Nh thế nhỉ,chắc có lẽ tôi không nói đợc gì bởi tiền thì tôi đã đa hết rồi, mong bà con việt nam mình khi mua vé về Việt Nam hãy chọn mặt gửi vàng .
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October 2020 by Duc Tho Nguyen
The service is Good, and the owner is quite friendly.
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October 2020 by Napim Ha
Delivery to customers is not enough according to the invoiceDelivery people in Vietnam are not honest
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October 2019 by Tu Do
Good location! Good servirs
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October 2019 by andy tran
Great and reliable travel agency
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October 2017 by Tuanphong Luu
Limited parking spots.
