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October 2025 by Victoria Thompson
They took 3 weeks to ship my same day pick up then cancelled my order the day I went to pick it up and didn't tell me when I called. Plus you spend money on items already there and the tax you extra
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June 2024 by Daniela Vega
Diego has an amazing customer not just with me but with friends I have recommend in this specific location. He most definitely has style for this company and knows his products. You can tell he loves what he does.
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February 2024 by Ruben Valencia
Fun spot ppl are great
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February 2024 by Chris Soares
I used to shop here all the time before the pandemic.Lately the products hot topic sells just suck? All the accessories are something I could buy online cheaper for the same quality, or from small business for better quality and the same price! I also feel really uncomfortable with the full hentai shirts they have... Hot topic is suppose to be more of like a teen friendly version of Spencer's. It makes sense for Spencer's to have hentai clothes but it makes me uncomfortable thinking of how adults could perceive teenagers (which isn't on the teenager) who wear these clothes? Not something it's allow as a parent for safety.The only products I'd for sure say are worth it here are the sanrio specific collections and other collabs you legit can't find anywhere else.The store itself? The music for some reason is way too loud. I have to shout to have conversations. I think it's so the music can be heard from in front of the store but it just makes shopping way too overstimulating for me! I'll have an autistic sensory overload in there so not very disability friendly.The employees I don't have any problems with, they will chat to you and be friendly if you're someone they can relate to. But even so conversations are hard to have unless you're screaming over the counter to be heard over the music. The manager gives off gatekeep vibes like "you're not like us" sorta attitude but I don't think he's aware of it lol. Just ignore him though because the other employees aren't the same.If you want cool clothes or to engage with other alt kids or whatever there are nicer places in the same mall. Zumiez and vans are both big name brands with cool stuff, other smaller stores have stuff too. Genuinely I would just recommend Spencer's. I know they are for older crowd but teens are still able to go inside. They have band tees you can't find at hot topic and constantly support small businesses and artists so you'll find pieces you can't get from other stores. The employees are great too and super helpful, they will walk up to you to help you find something or just have a friendly chat. The store itself is also always been laid out in a way I find friendly for my autism. The music is there but in the background. The lay out of the shelves divides everything so you still have a messy teen room look but it's not overstimulating bouncing colors and light into my face like hot topic does. It feels calm and I can take my time. You can find one at Oakridge or Great Mall. Or honestly just look for the same products online! I kid you not take a pic with your phone and reverse image search it. The elf ears for example are cheap pieces bought from whole sale (which is why they only come in one skin tone) and stabbed with earrings. You can literally do it yourself for half the price but even better. If you want to see alt kids honestly round one at the mall is the best!! Just go up to someone's outfit you like tell them you love it ask where it's from and play games together!Hope this helps??
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October 2023 by Oscar Rojas Ponce
Very interesting things
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July 2023 by James went
Takes over 5 hours to process a store pickup order. Probably not in stock but jeez, they're so slow!
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December 2022 by Daniela Madrid
They have a good selection of clothing, collectables, jewelry, and throw blankets. The shirts last long and are comfortable. The jewelry last long too.they have a great discount/rewards system. I really enjoy coming to this location
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November 2022 by carolina parra
very nice service
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November 2022 by Juanita Peña Rangel
Great people work there!!
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November 2022 by Mz Bea
Fun place
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November 2022 by Ana Fischer
Very helpful employees
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November 2022 by Flaming Cats
It's always good to have a store, $30 for a shirt and up to $40 for pants, but they're cool
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October 2022 by Maria Sedano
They start cleaning the floor when we are eating it's not acceptable, smells discasting
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September 2022 by Joseph A.
This has always been a favorite location of mine, their merchandise diversity is far and wide and appeals to all people. They carry everything you could possibly need from clothing to bedding to snacks, all available in a variety of themes. I come here for their great selection of Funko Pop figures and clearance sales, but my girl is absolutely thrilled that they have a consistent supply of Hello Kitty products, even though they do sell out fast.
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August 2022 by Francky Rubio
Great selection of clothing and accessories...very friendly and helpful staff
