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February 2024 by Jennifer Watson
Great experience, Chad Silva was very helpful!
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April 2023 by Martha Lua
Terrible!!!!!
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March 2023 by Austin Wooten
I am a horrible procrastinator and their service always exceeds my expectations every year.
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March 2023 by Jay T.
They don't even deserve one star. This place is a SCAM! Worst customer service ever, the front desk chick highly unprofessional, the other dude by the name Chad his so unprofessional as well. He's doesn't know how to speak to customers, sighs and roll his eyes , and interrupt you when your speaking . They know for a FACT THEY THEY WERE IN THE WRONG. So to sum it up , did my taxes there,first time.. 10 minutes into my appointment I ask how much does this cost for you guys to file my taxes, ( the guy never told me their fee) and the fee was over 300 dollars. Absolutely ridiculous! So I told him I would like to opt out of filling with them and he said he would not recommend that because it could potentially mess up my tax return process. I never signed any documents so I don't know how it would mess but my file but anyways so I told the guy so basically I'm stuck paying for this . I feel so ROBBED , they took advantage of me . They scam people and the. Slap them in the face with a huge bill. And the the guy Chad should not even communicate with people , he's just so rude and unprofessional. I left so upset, crying because I felt so taken advantage of . NEVER GO HERE!! FRAUD BUSINESS!!!!!!!
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February 2023 by _ “D” _
I always love It here, they are so kind and professional, they even remember my name
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August 2022 by Philip B.
I will add to the other drops in the bucket with do not go to this hrblock. My experience today 8/22/22 10am after being unable to get someone to answer my many phone calls: a sign on the front door told me to use the door on the back of the building. I had to walk by what looked like a husky someone took a poo on the wall. The back door had no indicators it was an hrblock and as I opened it a mechanical vendor stopped me asking what I am doing. I showed him my tax stuff and said I just want to get my taxes done the sign in the front told me to go here. He was trusting enough to tell me to wait here while he gets a store employee. The employee was an older gentleman who said that they were not doing taxes that day but getting mechanical work done hence the mechanical vendor. That there was a tab on the front door that said all of this. At this point I just wanted to leave so I said this is fine I am going to go to another hrblock. He then said I just needed to take a ticket or something and to meet him at the front door. I just said ok and walked to my car and left. If you are the employee reading this I left because your store seems incompetent and I can throw a rock and it will lend on another hrblock there are so many around here and I am sure they are all better than yours. Even a closed hrblock would have given me better service.
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May 2022 by Anu
I had Claudia as my tax assistant. Worst possible service ! She took eternity to file simple tax which was straightforward. I had to make 7-8 phone calls. On top of that the amt was returned via cheque ! It was not directly credited to my bank account ! She seems useless … I spent lot of time in depositing the cheque Bec to my acc Bec of some issues with the cheque leaf !I definitely do not recommend her as tax assistant!
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April 2022 by Nicki Bock
It is easy to make and get an appointment. My tax appointment was fast and my tax agency was very friendly
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March 2022 by Manjot Grewal
Service was excellent but I feel like it was over priced.
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February 2022 by Andrew Haaland
Very quick and very easy, as well as great customer service
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April 2021 by Tom Byler
The return was completed to my utmost satisfaction. I originally was using AARP to assist, however, it was beyond there scope of ability.
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April 2021 by mark goodrich
I have worked with H&R Block for 5 yrs now..And Chad has done my taxes every yr...Great person and great tax preparer..
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April 2021 by Georgia Haro
The H&R Block Tax Prepairer was fabulous! He was curious, fast, easy to understand and Perfectional the hole experience was great.
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April 2021 by Jerry Carpenter
Great fast service once I finally connected to the preparer.
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April 2021 by Saied X
Honesty, oficiency, explanatory detailed description. Overall very satisfied.