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February 2024 by Robert Crespin
I started going here for my taxes last year. So today I filed my taxes here again. It wasn't brought to my attention that I owed H and R block from last year so I had to pay double today. I can't see why they did not email me or even a courteous call. Very unprofessional and very sloppy work ethics. So most definitely I will not be using there services anymore. So people good luck with this one if I could no rating.
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March 2023 by ruben vidal
Francis Rodriguez was a true professional You need to hire many more just like her
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February 2023 by Mon po
This is the second time I have had my taxes done by Frances Rodriguez at the S. White Rd. near Story office. She is very knowledgeable and helpful. Make your appointment with her today!!
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January 2023 by Jessica (Jrabit90)
Excellent customer service she went beyond and above and really connects with you to understand.
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April 2022 by Mari Zambrano
Nothing but a good experience shout out to Francis good person very honest and upfront
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March 2022 by Alex de Jesus
Tax preparers are friendly and professional! Frances takes care of her clients like they are family! She is amazing!!!
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March 2022 by Jessica Crosson
Excellent customer service she went beyond and above and really connects with you to understand.
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March 2022 by Roger Salazar Jr II
I have been using H&R block for over 10 years and they have always taken care of me
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February 2022 by Jolene Bargas
Always understanding and respectful and make it easy for me to understand
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February 2022 by mike mondello
You guys are very professional and very honest
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February 2022 by Rudy Bass
Super great customer service
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June 2021 by Janice Barton
I had to return to the office three times. The employees knew less about taxes than I did. It wasted my time. Finally, one of the employees was able to figure out a K1 form. It was very time consuming and I have little faith in the training and expertise of your employees.
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June 2021 by Meghana
No response from tax pro. Delayed in preparation of tax until last day of filing. Bad customer service. Charged a lot more than other tax preparation services.
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April 2021 by savage army
I always have my taxes done there
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April 2021 by Veronica Garcia
They explained everything right
