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February 2024 by Aerrow Nex (ArrowNex)
Getting the tax pro helped me with complex tax situations. But the prices can be steep.
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October 2023 by E. A.
I went here for a tax return amendment. 3 different people (Jackie, Guru, Laura), they all messed up 3 times on a simple amendment return. IRS got confused as they kept sending incorrect/incomplete returns.As a result of their incompetence, I ended up paying more than I should have to begin with. Worse is HR Block / their manager didnt even cover for their mistake.Stay away from here. You can do for cheaper and better with other automated tax filing programs.
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May 2023 by Rtkay K.
Matt is the Only Tac Accountant you need! Small business or Personal Tax he will explain everything clearly and expert level of knowledge. I've had expensive accountants before and the value you get from going to H&R! Please ask for Matt!
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May 2023 by Olga Benavidez
Hello I have been going to this place for so many years Sherry she's always been good in but her lack of contact been very shady and slim I would not go up to these people anymore because they are very rude and disrespectful and they are not professiona with your taxes olga
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May 2023 by vincent pena
Deb from the blossom hill office is amazing. I look forward to our work next year. Thank you
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April 2023 by Tobi Knepler-Foss
Elizabeth Hall is very helpful and professional. She does a great job with our taxes each year and understands complicated tax scenarios. She is very friendly and takes time to explain details of her work so we understand the filing process better. I would definitely recommend her to others.
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April 2023 by E.p. Wesley
Staff was helpful and informative. Gave suggestions to help with my taxes. Will recommend.
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March 2023 by Barbara Bengford
Ken is the best! Knowledgeable, fast yet accurate, friendly & personable.
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August 2022 by Masoud M.
Overall summary: Comedy of errorsFor my 2021 tax return I made an appointment in April 2022 with an H&R Block representative. She prepared my returns for both Federal and State taxes. She told me that they were e-filed and there was nothing else to be done. One thing that I remembered was that her cubicle was small and she was extremely busy with multiple clients files and tax returns spread on the floor of the office in different batches. I guess she did not have enough working space on her desk to organize them. After leaving the office I realized that I had forgotten to provide one of the documents during the tax preparation. I returned to the office a couple of days later and we did an amendment for both Federal and State returns. She told me that the federal return amendment was sent electronically but I had to send the State amendment by ordinary mail, which I did later. Fast forward four months I discovered a large number of errors. She had forgotten to include the head of household status form with my state tax. I received a notice from the franchise tax board in California stating that my status has changed from head of household to single and that caused my state tax to increase by thousands of dollars. I tried to contact H&R Block to correct this mistake. All the H&R offices were closed and I had to make an appointment online. The second representative I met told me that the federal tax return contained the form but was missing from the state tax return. She faxed the form to the franchise tax board. I contacted the franchise tax board and I was told that the form was incomplete. There were two questions that had not been answered. I had to correct that for myself and fax it again. I also found out that she had forgotten to send the original state tax return electronically Because FTB California told me that they had never received it. They only receive the amended version. That is not all. She also had not sent the federal tax return electronically. She had marked it as being sent by ordinary mail which she did not do. We also found out that there were a number of documents that should've been included with my federal tax return and yet again she had forgotten to include those. I paid around $500 for her to prepare my taxes and now four months later everything has been delayed and I have also had to pay fines and penalties because of that. I paid those fines because the representatives helping me could not do their job correctly. This is unbelievable! Several times I had contacted H&R Block to find out the status of my filing and they just told me that they were sent. Nobody told me about any missing documents or incomplete documents.... This is the last time I ask H&R Block to prepare my taxes.
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May 2022 by David C.
Well I wish I could give negative star review did my taxes with them in there blossom hill office with Daniel and he was completely unprofessional when k was there the whole time two month later now I get a call from IRS saying my taxes were rejected cause they forgot to input info correctly on my 8962 form I made a complaint got in touch of district manager Jessica roughton and she has been no help at all she said they would fix it and in 48 hrs she would have a manager call me to set up something to fix it and of course don't hear nothing she doesn't respond left messages and nothing so there quick to take your 200 dollars to file but if they f*** up here they don't give two shits and take there time on fixing it will never use them again or my family and I love how the IRS straight called them liars when I explain they said they did nothing wrong lol don't ever use them and I still be waiting for you guys to fix it and keeping track on how long it takes them to respond and fix something
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April 2022 by David Mandia
These people required 3 visits for basic tax prep services, which took a cumulative 6h. They are very rude and had no basic knowledge of IRS tax code (even the one man claiming to have 20y experience)
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April 2022 by Marylou Acosta
Peter was a great tax preparer, very knowledgeable and clear in communication with us. We feel confident in H&R Block's tax expertise and services, so it is worth paying more than another tax business.
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April 2022 by Erik Richter (Big E)
I really loved working with Elizabeth Hall. She was knowledgeable and was able to help me through some tax issues. I may continue to use Elizabeth in the future depending on if my original CPA returns to practice.
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April 2022 by Gilda Devine
Sherry was very knowledgeable and patient. We already scheduled an appt with her for next year.
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February 2022 by Elaine Guido
Bacause peter the one who does my taxes always does a great job.and i never have any issues.and he trys to get me back all my credits