H&R Block offers tax preparation services with a team known for their patience, helpfulness, and professionalism. Clients have praised the staff, particularly mentioning Helen Zheng and Sophie Chang, for their knowledge and efficiency in handling tax returns. Many customers appreciate the excellent service and the prompt responses from the office, which has been a reliable choice for years. The staff is described as qualified and ready to assist with any tax-related questions, creating a welcoming atmosphere in a clean and comfortable office environment. However, some clients have expressed concerns about pricing. One individual found the cost of $240 for their tax preparation to be surprisingly high, especially given their simple tax situation. Despite the high price, clients often feel they receive a good level of care and attention for the time spent on their returns. Overall, H&R Block is recognized for its commitment to customer service, but potential clients should be prepared for the possibility of higher costs based on their specific tax needs.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
