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October 2023 by Jake Ellens
Customer Service is pretty good, tends to be a littke busy so there might be a short wait—but definitely worth it.The Interstate battery in my car lasted 7 years before needing to be replaced—with a battery life like that, I had to go with Interstate again?
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September 2023 by Kevin Chambers
Tammy and Keith are great, company policies/willingness to work with a customer are not! Go to Burlingame, they are reasonable and willing to work with their customers (both corporate store, go figure ...).
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September 2023 by Charles Brown
They take forever to charge batteries (2-3days) and then lag on calling you to update.
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August 2023 by Kevin C.
Tammy and Keith are great, company policies and willingness to help the customer are not! Go to Burlingame, much more reasonable!
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August 2023 by Peter Jackson
Helpful if you need auto batteries. The have a great warranty and will also charge dead batteries
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June 2023 by shadwcaster 3
Good place to buy a good battery, better than auto parts store.
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April 2023 by Andrew MacDougall
Lousy parking, lousy area,no recycling. Only savior is good staff.
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January 2023 by Katherine B.
The folks here really helped me out with getting a battery warranty'd after mine stopped working properly. I bought the battery through Napa who no longer carries/warrenties this brand of battery, which I why I came to this factory store to get it warrantied through them. They kept it overnight to charge it up all the way so it could be properly tested (as is protocol, if you check the company website they say the same thing) and held onto it until I could come a few days later to pick up a new battery. They had a staff member carry it out to my car too! I did call ahead of time to check and see the status of my battery, they let me know when the battery shipment was arriving with my new battery (later that afternoon) and were patient with me coming a few days later. They are very busy, but when calling there was only a minute or 2 of wait time and some checking in, but that's to be expected when dealing with a battery supplier store, they've got a lot of merchandise and customer batteries to deal with so there's a lot of things to look through. Since I called on separate days and they had to find/pull my battery out, so they took my info to know what they were looking for, and had me call 15 minutes later so I wasn't sitting on hold while they looked. The woman at the front was very nice, along with her husband, and the young gentleman who works in the front. All in all 5 stars across the board! Remember to be patient when dealing with human beings in your day to day, be clear with your communication and let them know when you're coming by for pick up when confirming that you're getting a new battery, they will take good care of you!
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November 2022 by Steve Demkowski
First time there. Brought 2 large 12 volt batteries to replace for my D6C CAT with new. They tested them and said mine were fine. Saved me almost $600. NO charge! Good people work there to help you.
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October 2022 by alireza vafaie
THE DRIVER IS RUDE BATTERIES ARE NOT CHARGED PROPERLYTHATS WHY THEYR LOOSING ALL THERE STORES....
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October 2022 by Jose Martin Pichardo Martinez
Good place if you want to buy batteries for car with low cost .
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October 2022 by K Piper
I went there for a battery for my gen 1 prius. They didn't have any and said they only get them in periodically. ????The clerks stand at the front desk and talk to each other without helping customers. I wasn't impressed with the lack of customer service. Then, the prices are high for a USED battery.I've checked it on my no go list. Its not a good place in my opinion.
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October 2022 by David Lang
I always get great service here, and they always have what I need at good prices. I’ve found Interstate batteries to be constantly high quality and use in my boats, camper, truck, etc
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May 2022 by Tom H.
One of the things i like best about this store are the proprietors Tammy and Keith. Their expertise has helped me on so many projects and their recomendations have been dead on accurate without ever needing to refer to any documentation. They are true experts and consumate professionals. I especially enjoy the luck of the draw when my turn brings me to Tammy. Her warm sense of humor and kindness always makes my day.I have been going to this San Jose store for years now. I find that their reconditioned batteries to be as reliable as any new comparable battery from anywhere. Every friend I send there thanks me profusely for letting them know about this hidden gem of a store.
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February 2022 by Christina L.
Antonio was so helpful and efficient made this experience unforgettable and amazing! Highly recommend:)
