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March 2024 by Sam Livoni
Wow, wow, WOW! I have found my forever mechanic and auto repair shop.Jorge truly takes grade-A customer service to a whole new level. He is refreshingly honest, hard-working, communicative, trustworthy, knowledgeable, and genuinely caring. Whether it’s over-the-phone, via text message, or in-person, this man’s impeccable communication skills will promptly get you the info you need and answer all your questions. Plus, his shop rightly boasts totally transparent prices, honest estimates, accurate diagnoses, and lightning-fast turnaround times.He really knows his stuff, keeps you informed, keeps his word, and gets things done. You and your vehicle are in good hands with this one, because this small-but-mighty man does not disappoint.
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March 2024 by Louis Hiura
I recently had the pleasure of working with Jorge over at JB Automotive. I had reached out to multiple businesses about doing some work on my Audi. Majority of them were not able to do the work do to the need of specialty tools, leaving my only option as the dealership (and their outrageous prices). Found JB Automotive on Yelp, and reached out. Jorge was quick to respond, gave a very fair price and was able to get me in the same day. Amazing to work with, and will be returning for future work!
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November 2023 by Sarah L.
Was able to grab a last minute appointment on Friday after thanksgiving. Jorge helped us with our oil change. He gave us updates on the breaks/rotors and was very helpful. Good service at a reasonable price. Thank you!
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November 2023 by Charles T.
Was looking to get my brake fluid flushed after 40k miles on a 2019 Honda Insight and Jorge responded almost immediately. He is really quick to respond to yelp requests and responses and was able to book an appointment within 2 days. I dropped my car off and within an hour, was able to get my brakes bleeded and new fluid added. Not to mention, he charges less than competitors. Quick service at a reasonable cost, I have no problems with that! Highly recommend him for any car maintenance needs.
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October 2023 by Lisa C.
I recently had the pleasure of taking my car to JB Automotive for a head gasket repair, and I must say, Jorge and his team truly exceeded all my expectations!After calling 40+ auto repair shops in the area, I found that JB Automotive offered one of the lowest prices, which was a significant factor in my decision to choose them. But what really set them apart was their availability and willingness to accommodate me on such short notice.From the moment I reached out, Jorge was incredibly responsive to all my texts, questions, and concerns. He took the time to explain the repair process in detail and was transparent about the cost and time it would take. It was clear that he genuinely cared about helping me and ensuring that I had a positive experience.While my car did end up taking a bit longer than initially expected to repair, I truly appreciated Jorge's commitment to quality and his meticulous attention to detail. He wanted to ensure that everything was in perfect working order before returning the car to me, which I believe demonstrates his dedication to customer satisfaction and his integrity as a mechanic.Jorge has earned a loyal customer in me, and I will definitely be returning to JB Automotive for any future car repairs. Thank you, Jorge and JB Automotive, for an outstanding experience!
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October 2023 by Lam Cheong
JB is very professional, he quote me a fair price for walnut blasting for my BMW. He is very knowledgeable and has a professional work shop. Would definitely come back for service!
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October 2023 by Dana U.
JB Auto did an excellent job of servicing both of my vehicles. Their pricing was also very competitive compared to other non-dealer shops. I needed to reseal the cam cradle and replace the CV boots on my Audi Q5. JB gave me a quote online before I brought in the vehicle, was responsive about scheduling the appointment, and walked me through the repair process. For my Toyota Corolla, I had a check engine light issue, and JB was one of the few places that let me put the cost of the diagnostic fee toward the cost of the repair. It turned out to be a simple repair that was hard to diagnose, but JB did not try to upsell me on any unnecessary repairs or replacements.The only downside for me was that it was a bit far (10+miles away), but for the service, transparency, and value, I am definitely coming back.
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September 2023 by Jason H.
Jorge and his team was super efficient! My rear brake pads needed to be changed. I was able to book an appointment with Jorge on Yelp and he was able to slot me in the day of. Once we got the appointment set up his team were able to change my brake pads in about an hour. I would recommend you coming to visiting this auto shop!
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September 2023 by Ryan Koh
Highly recommend Jorge and JB automotive, truly a gem of a find. Jorge was very very responsive even on a Sunday. He is very transparent about his pricing. And his pricing was way more reasonable than any others in the market.I managed to meet him in person at the workshop, just a very genuine guy who cares about his customers and their cars. I will definitely recommend him to anyone who wants excellence delivered.
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September 2023 by Alejandro Díaz Buenrostro
Outstanding quality and service. The owner is very attentive and honest. I'd definitely go again when needed.Service: General repairs & maintenance
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September 2023 by Peter X.
We're so glad we found our new auto shop! Reached out on Yelp regarding the repairs that we needed, got a quote right away, dropped it off the next day and got it back within 24 hours. The process was very smooth and Jorge was very responsive throughout. The price he quoted was the price we paid. Very transparent and fair. Will be coming back in the future!
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August 2023 by Vladimir F.
Jorge did an excellent job on diagnosing my evap leak causing the check engine light to trip randomly. I was pulling my hair out replacing the parts that I thought were faulty (gas cap, evap canister, purge pump, purge valve) and the fault kept coming back. I couldn't pass smog due to the check engine light, and I was getting very frustrated. I consider myself pretty handy, but this job was outside my scope. I took my beloved VW to Jorge at JB Automotive, and he was able to find a broken fitting in a few hours with his diagnostic smoke tester. He ordered the new hose/fitting and my car was as good as new the next day. Why didn't I go to Jorge first??? I would of saved so much time and $$$.
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August 2023 by Steffany Boldrini
Excellent and honest people with a great attitude. Will definitely come back!
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July 2023 by Emerito M.
My recent experience with this shop was great! I had an issue with my car's AC (wasn't blowing any cold air) & took it to a dealership but after the inspection I was advised that it would take a few days to get the part. According to the dealership's service advisor the mechanic found a leak & the condenser needed to be replaced. So I turned to yelp for other options & exchanged messages with several auto repair shops in SJ. After receiving several quotes from all of them I opted to go w/Jorge & his auto shop.Then I messaged Jorge regarding the best time I can bring my vehicle in. To my surprise he replied /advised me to bring my car in before closing time & would have it ready the next day. So I agreed & dropped off my vehicle before they closed. Before I left I had a good conversation w/him. He was very approachable, knowledgeable & respectful! The next day(early afternoon) I received a message from Jorge that my car was ready. When I arrived he showed me the old part that he replaced & answered all of my questions/concerns. After I tested the AC it was definitely blowing cold air again & I was very satisfied on the job well done! I have nothing but praise about Jorge & his shop! I would recommend this auto repair shop to anyone that's looking for great service on your auto needs! But don't take my word for it...go see Jorge for yourself & find out!
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July 2023 by Jordan E.
JB automotive does great and quality work with an honest mindset. They are very easy and patient to talk with! And their prices are more than fair, I went in for diagnostic and they did a great job finding my AC issue within no time and explaining the steps of how they found it and breaking down the repair needed. definitely will recommend this shop to others!
