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April 2023 by Debra D.
This is my first Yelp review ever. Michael Jammal is the owner who does repairs. 0n 4/19/23 As I was waiting to pick up my repair jewelry, my jump ring on my necklace came loose and he said he would solder it for $15. The next morning I realized he stole my large lobster clasp worth over $125 and replaced it with a smaller one! My necklace weighed 10.9 grams because he weighed it before he did the work. So I took it to another jeweler and weighed it and it weighed 10.5 grams. My lobster clasp was marked 585 and replaced with a small one marked 14k. I had that lobster clasp for 36 years and know the difference because I took it off my bracelet my husband gave me for our anniversary and put it on that necklace. Charming and smiling the whole time he steals and robs you of your precious jewelry. This guy is getting rich by stealing from his customers and is a dishonest, lying thief who should be put behind bars! To be avoided at all cost!
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April 2023 by Nancy Brownlee
I love this store. It’s owned and operated by a sweet couple. I’ve been going here for 27 years. They’ve fixed my rings and necklaces and have beautiful treasures.
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December 2022 by Sandra Sustaita
Michael and Teresa are very friendly and helpful. Micheal has casted new rings for me and they are beautiful and well designed. No skimping on hollowed out bands. Just nice solid pieces. He’s currently resetting a new diamond for me and about to cast a new ring for my previous diamond. I trust his work 100%
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November 2022 by Lisa Stapleton
They did some really extensive customization and repairs on things that I bought elsewhere, and they did a really good job.
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November 2022 by Sandra S.
Michael Jamal has been fixing my jewelry for years. He has cast rings for me, and is currently casting another for my previous diamond. He and Teresa just facilitated my diamond upgrade and my ring is beautiful! They are friendly and do wonderful work.
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May 2022 by J Macias
Mike has been our family Jeweler for about 15 years. He is extremely knowledgeable about all things diamonds and treats us like family. I will not leave my diamond ring with anyone else!
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September 2021 by said karssli
excellent service and gorgeous design
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July 2021 by Va E.
I started coming her for the wonderful extensive charm collection, and have had several pieces repaired after finding out that Teel's Jewelers in Los Gatos outsourced to them. The owner is really informative and straight forward, and the work is excellent and affordable. I've got my diamond tennis bracelet and a darling gold heart bracelet in for repair now. He showed me where it needed work and was candid about how some parts would eventually wear out completely. I really appreciate the honesty and candor. It's great having a trusted jeweler.
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June 2021 by Katarina N.
The owner is a rude a******* My mom took her necklace in to get fixed. A beautiful heart necklace with diamonds around it that my dad had given her for their anniversary and he had the audacity to tell her it was fake. Like who cares dude, just fix the damn thing and leave your negative comments to yourself.
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May 2021 by Rema M.
My wedding ring needed some serious repair. The center stone was falling out! A friend recommended this shop. Mike and Theresa are wonderful. They restored the prongs and set me all up. I'm so grateful for the reviews.
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October 2020 by Jeremy Rice
Ten years ago they helped us create a very special wedding ring. It’s still spectacular. Long story, but we will be going back shortly.
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October 2020 by Kristi Fujii
Incredibly rude, mean and hung up on me for no reason. He got angry on the phone just because I asked to see if he could authenticate my ring and then hung up on me. I no longer trust these people I would not recommend anyone to go here unless you want terrible customer service and to be insulted.
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August 2020 by Dale McNamara
The owners are extremely helpful and very nice. Great service too!
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December 2019 by Leah P
Old man is rude and condescending. Won’t spend my money there.
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November 2019 by Keith Hollenbeck
Small mom and pop jewelry store. Full service.