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January 2024 by Mark Valentine
So dirty. Like hoarder
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August 2023 by ben stehlik
I’m reposting my yelp review below after this short introduction because this shop is in such a horrendous state that it needs to be said twice so it can HOPEFULLY wake up the guys “working” there and bring this dead store back to life. So much wasted potential as of right now and the gentlemen running the show, need to get their act together.Next time just answer the phone guys and you could’ve avoided another poor review and not lost another customer who was ready to drop good money on your business. I’m glad I decided against giving any of my money to this place because after two visits (two weeks apart), I could tell a third one wouldn’t be necessary. It was in the same, sad, sloppy, slovenly hot mess it was in two weeks prior. There’s only so many card shops (let alone Yu-Gi-Oh card shops) in the Bay Area and it genuinely pisses me off that this is one of them. Just a terrible representation of card players in our area. You’re a card shop, show some organization and decency. It’s embarrassing and not just for you (yes I’m talking directly to you, the guys that work at Just Flip)Anyways here’s my yelp review, fingers crossed these guys get the memo.The place is massive yet hardly any room to walk comfortably. The sign on the door ALWAYS says "closed" even when they're open. The customer service is equivalent to that of a teenage kid who gives their parents passive aggressive remarks, the parent being the customer in this analogy and the attitude being just disgusting attentiveness.The single card selection in their glass counters was atrocious. I don't even have OCD and my skin was crawling from how sad these cards were just thrown around and stacked from the floor to ceiling.The floor is riddled with empty booster packs, and I mean RIDDLED (easily a few thousand or more) despite there being about 3 garbage cans within 2 feet reaching distance from each and every one of the guys inside (about 6 of them)Their supply is AMAZINGLY abundant but it's just an absolute mess. Like a hoarder's dream house. If they clean the place up, fix their staff, and make the place approachable even in the slightest from the outside, the place is definitely worthy of 5 stars. But until the 2 workers (God knows their names, I sure as hell never got them) can somehow find the time in their "busy" day to just answer the phone during their hours of operation, this place will remain 1 star at best.Side note: Don't sell your cards to these guys. They don't grade, they don't look at quality, they'll only buy at "market price." In other words, they're cheap.
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August 2023 by Jesse Headrick
I usually walk in and am out within 5 minutes. I search for Yugioh singles, and although they have many, their glass case is stupid messy and unorganized, along with the rest of the store. Many reviews show potential customers not being greeted when they come in, and this is true for me also. There are always people playing at the tables, but even if you want help, you have no idea who to talk to, who’s an employee, and who’s not. This isn’t always the case, but it happens enough when I walk in where I believe it’s a consistent issue. I’ll still go, as their support for most TCG product is nice and it definitely has an authentic locals feeling. I hope they improve here.
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June 2023 by Bob O.
There's stuff thrown everywhere. You can hardly walk in this place. It's like an autism bomb went off in this place. Also, when you ask for a price on something, the bum just looks it up on eBay. Insanely lazy.
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June 2023 by Raymond Le
It's true that this place is small, messy, not amazingly professional, and hot (they should really invest in some ventilation) but it caters to a variety of TCGs and sells some figurines/funko pops too, very local type place. It's better to come here knowing exactly what you want so your browsing and shopping is smooth
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May 2023 by SinchiFilm
Went there and place was a huge mess. Went to try and make card for card trades. No greetings at all, I walked up and worked barely looked at me and I asked to trade. I show him my cards for a card I want, but was not of equal value.I know my knowledge of Pokémon grading and pricing of value and it was not a fair trade. I said it wasn’t a good trade and he put away his card before I could give him a full offer and walked away from me.Definitely not a professional card shop with customer manners. If you’re trying to get trades here don’t go.
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May 2023 by Yevgeniy Malyasin
The store has a lot of stuff inside but it is very messy/disorganized. I went to an opening event that was advertised to start at 11 on the last weekend of April, but there was nothing going on and nothing was announced. I sat there for 2 hours and nobody said anything about the event.
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May 2023 by Mary Jane T.
I know this store has potential but I feel like this place is run by a bunch of teenagers. Everything is just super unorganized and it's a huge mess in there. You can barely walk around to look at the stuff they have. Plus the items are overpriced. I don't recommend anyone going there unless you just want to play playing cards/matches with other players.
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April 2023 by Kiersten H.
Place looks like it was hit by an earthquake it was so messy and disorganized. Would have liked to walk around and look at their selection, but there is no room to do that. Singles in the cabinet are strewn about with no care, and will most likely have damage as a result. Guy tried to undercut me on a trade, so I opted to just keep my cards. Would not recommend.
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April 2023 by cody goodwin
The place is always a mess and the selection is in shambles. You literally have to dodge boxes just to look at what they have. Shop is overpriced as well. Better to go to any other shop
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April 2023 by Bill Williamson
one of the nastiest stores I've ever been to. The workers just don’t care and it smells horrible in there its probably the two workers they look like the haven't showered in weeks
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March 2023 by Chef
No organization place is completely trashed. Asked the guy at the counter if he had a particular booster box and he said no. After looking through ll the trash and everything on the ground I found that exact booster box. Reminds me of a flea market the way you have to rummage through everything with a chance of finding something.
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February 2023 by Joshua Lee
Place is a mess. I had thought that someone broken into the store and ravaged through everything, but it seems like that's how they always look. Good selection of old and new, but lots of newer items are rarely msrp and are marked up quite a lot. Kind of a stench, but the place doesn't seem like it has much ventilation.
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December 2022 by Kevin H.
Been to flip TCG years ago and if it was the way it was then, I would've rated 5 stars. But it seems like they just don't care anymore. The store is a mess with things just overflowing everywhere. Didn't get a "hi welcome in" or anything either.
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December 2022 by Allen Tran
I've been coming to Just Flip and their multiple locations, on and off, for around a decade and I will say that the place fallen into ruin due to 2 major factors.1. The physical state of the store. The current location used to be an automotive garage and its DISGUSTING and unwelcoming to the eyes. Their previous locations were much better. The tables and floor are covered in dust & grime, cards and packaging are thrown everywhere, the bathroom is near un-useable, and the smell is awful. The stench is due to a combination of poor ventilation and hygiene of the clientele (its TCG players, poor hygiene is to be expected).2. A lack of PROFESSIONALISM. Their inventory is cluttered and disorganized. They never pick up the phone. I've seen friends of the owners walk behind the show case and just grab anything they want at times during tournament time. This isn't a business. This is a hangout spot that happens to sell and buy things.Multiple times I've heard a select few of the clientele/regulars say awful things in conversation (what ever you can imagine, it was probably said here) as if it was a frat house for nerds that lack any sense of civility and decorum. I have no problem with the owners, but a select few of the regulars makes this place an extremely uninviting experience for both return and new customers.
