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February 2024 by Alexandra P.
Mainly go to Cupertino location but wanted to see the one located in San Jose to see if the selection of products was different. Everything's about the same in both stores except for Cupertino's store being a bit larger. Staff definitely aren't as helpful and friendly as staff in Cupertino's location is. Like a lot of low review, I did notice that the employees here follow around and it is uncomfortable for someone who likes to shop by themselves..
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January 2024 by Lily H.
Good points : 1. You can find Trending products here 2. The shop is located in an area with many people so you don't have to worry about being deserted 3. Goods are displayed neatly and easily seen. Bad: 1. Staff are not very enthusiastic and friendly 2. Prices is not too expensive but higher than the market 3. Some products do not have trial , and some products have a trial period but are expired
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December 2023 by Lucy R.
Love love LOVE it here! Staff is super helpful and kind, and they are knowledge of the various skin types and concerns. I will keep coming back here for my skincare needs
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November 2023 by Laimui K.
Kira Kira becomes my daughter's fav beauty shop. We shop here a lot while waiting for boba. We found out recently they carry more popular Korean brand such as Anua, Goodal.
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September 2023 by nurarihyon Holic
I recently visited this adorable store and was blown away by the customer service. I completely forgot the name of the girl with the short hair who helped me, but I wanted to give her a special shout-out. She was so friendly, helpful, and knowledgeable. She went above and beyond to help me find the perfect items, and she made my shopping experience a pleasure.I highly recommend this store to anyone looking for a unique and enjoyable shopping experience. The customer service is truly top-notch!
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July 2023 by Sandy P.
I've seen some reviews critiquing the employees and perhaps there were different people working here today but the workers were very kind. I just came by to pick up a lip tint and very fast and kind service. The selection of products at this location is better than the other Kira Kira beauty as they have more in stock. Awesome selection of k-beauty and j-beauty products. Totally recommend checking out this place if you're into that stuff.
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July 2023 by Chrisy M.
Rude staff! The other location is amazing, but will not return to this one. I would give zero stars if I could.
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July 2023 by Trinity L.
I didn't get a chance to try any products here. This review is only for the worker who worked today 7/12/2023 who did not greet us when we walked in but instead followed my sister and I around like a dog. she would follow and watched us in every aisle and out right walk in front of us (mind u this store and aisles are tiny) and theres no reason for you to shove ur whole body in front of me without excusing yourself. This store treats their customer like criminals over SKINCARE LOL. we felt like she was breathing over our necks and made us really uncomfortable. we understand if she followed to ask if we needed assistance but nothing was said. overall a very uncomfortable and unwelcoming experience.
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May 2023 by Trang Nguyen
omg, you should hire someone can understand English. This is the 1st time I came bc my friend introduce here to buy bubble dye hair and I am asking the old lady there she said No no. I supposed to go out but I decide to comback and tried to go to the end of self and saw it. Then I had to ask her again. with simple word: You, No English? She smiled and said No English…Just feel poor her
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April 2023 by Natalie Truong
I had a great experience at this shop and it had a great range of products for me. I bought myself two Instree sun sticks! The workers are polite and I hope I can go there again soon!
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March 2023 by N L
Love this place! They have a good selection of Asian skincare brands. I especially like the selection of their sunscreen. The shop is so nice and bright so overall a good shopping experience.
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March 2023 by Jennifer L.
My go to Korean beauty skincare store. They have a large selection of hair care and skin care. This is the only place in the Bay Area where I'm able to find Beauty of Joseon serum and other products from this brand which is my favorite. If you're unable to wait for shipment from Stylevana, give Kira Kira a call to see if they have products that you are needing urgently.
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February 2023 by Breanna W.
the store is so beautiful inside and clean !!! they also have a very wide variation of products which i love. cashier was very nice and helped me when needed. definitely coming back :D
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February 2023 by Adelene H.
What a cute little shop, has all the k and j beauty brands and so much more! I think it's becoming very popular because a lot of their products were out of stock today? Or maybe they just haven't had a chance to restock but they still had what I came in for! Which were sunscreens that have been sold out every where (:
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January 2023 by Nigel Pun
Helpful staff and got what I was looking for. The bad reviews of this store are from trashy people who don't know how to read instructions or shoplift. Someone else really gave 3/5 because the selection is not as wide as Amazon. You expect a small store to carry everything and then give a bad review when they can't. They went into an Asian beauty store and are complaining the store is not English friendly because the products are in another language ?
