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April 2025 by AP19
I have been to this place atleast 6 times in the past year and I have consistently found that staff to be unfriendly. They only want to do bare minimum, do not provide sufficient responses and care least to help patient with any insurance/test related questions they have. Not to mention, they have dates systems which don’t seem to work most of the times. I have never found the location busy but they only take patients in some fixed slots and sit idle complaining how tired they are…
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February 2025 by Aruna Akella
Appointment was very quick and smooth at Labcorp, Samaritan drive. Lab technician Dhansri was excellent with exceptional blood draw skills. Overall very good experience.
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February 2025 by Brenda K
AMAZING!! Ask for DHANSHRI. She is awesome! I did not feel a thing, and she got the vein right away. I am definitely going to be coming back to her if I need future blood work. Thanks so much, Dhanshri
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December 2024 by Subramanian Iyer
2024 December. Do not go to this LabCorp. They refused to take labs order form written by a doctor at carbon health. I went to the quest diagnostics 10 minutes away and got my blood work done in 15 minutes despite walking in without an appointment on a busy Saturday.
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November 2024 by Shamala Trisal
Danhshree was very helpful and patient even though I didn't do my blood work, thanks much danhshree
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July 2024 by shafquat hussain
There was no wait time on Saturday… staff was friendly
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June 2024 by Sreeranjani Didugu
Had a smooth self check-in process on the tablet. Had a smooth process with at the reception as well. The drawing of blood was done in a professional manner.
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June 2024 by Kim Nguyen
Very quick, professional service. The phlebotomist did a good job. It was painless ?. Most importantly the lab opens on Saturday !
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June 2024 by Donna D
They lock their doors at least ten minutes before they close! I needed a blood test that required me to have a blood drawing before 9:00 AM and it had to be done in a week. The only way to schedule is on their website and they had no appointments before 9:00 am for that entire week anywhere in the Vay Area! I’ve tried to go without any appointment and it’s a waste of time since I was there waiting for over four hours to get my blood drawn! For some odd reason, my doctor only likes me to have blood tests at LabCorp. I really don’t think Quest is any better since neither has someone at the front desk to handle these issues.
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May 2024 by Mark
I went there recently with an appointment. I showed up on time to find that both of the automated check-in machines were off. There were 6 people in line waiting to check in. After 15 minutes I had moved 2 or 3 spots. A patient in the room was already 45 minutes behind for their appointment. I ended up leaving, driving to the Almaden LabCorp, and being seen without an appointment within 10 minutes.
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May 2024 by ky
Woman was so rough my arm started bruising. It now hurts to extend my arm as well as bend it, hopefully she didn't cause any serious damage.
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May 2024 by Hannah E
Excellent care and an easy stick today from Nikki! I liked the tablet login and ability to wait outside.
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May 2024 by Thomas M
I had a 9:15am appointment. Arrived at 9am and there were lots of patients in the waiting room. I got worried but was called at 9:15am on time. You should definitely make an appointment before going, especially in the morning. My experience was very good, and the staff were nice and professional.
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May 2024 by Brittany Cowan
This is a good team at this specific location, or at least when I was there the few times. Laurie and Katlyn have been of tremendous help as well as some other woman who was able to figure out something important. Laurie is one of the sweetest and understanding people. Thank you all.
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May 2024 by Miray Kas
Horrible experience at the front desk and app. I arrived at 10:20 for my 10:30 appointment and checked in via labcorp app, and saw the screen that says we will message you when we are ready to see you. Around 10:33 i went inside wondering what is happening, until then, we were waiting outside and it was super crowded. When I went in they told me to check in at the kiosk. Still nothing happened. Around 10:39 I started talking to the lady at the front desk, she told me there are 19 people ahead of me, I can go home if I want because they wont see us any time soon. Then I told her I checked in on the app at 10:20 for a 10:30 appt, how is this possible. She answered me "That's your problem ma'am, not mine, I dont care". Then I put my politeness aside and started arguing with them, and then they saw us within minutes. I dont mind the wait time, but i do mind the "thats your problem" attitude very very much when it is their online and in person systems that are not functional.
