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March 2024 by Sumana Kesh
Hosted my 9 year old’s birthday party here with a few friends, and they all had the best time. They made a bath bomb, which they got to take home, plus another gift. They played a bunch of fun games with prizes, and the best part- the staff did all the work! Nikki, Violet and Amelie were super friendly and high energy. What a great experience!
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January 2024 by melissa mendoza
This is being written by someone who RARELY writes reviews, but Outstanding experience hands down.1. It was my first time checking this store out. They answered all my questions and even gave me free samples to try since I was new to Lush. I felt right at home!2. Another assistant offered a sample to my girls as well. They were excited to try the “slime” body wash. (:3. Helped me choose the Perfect gift for my bestie. Btw, my Bestie had lush on her list of products to try next so she was extremely excited!4. The hand cream was enough to get me excited to try the other samples. However, once I discovered the massage bars, I was HOOKED. I was literally on their web page right after in my search to understand such an amazing product.5. A week later, I am still HOOKED on the massage bars! They have definitely made it to my at home spa experience. :D6. Lush has a new costumer for sure! Thanks for having an awesome crew and being a much needed brand.
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January 2024 by Tony Garcia
Went in today after I tried some samples for the first time last week from the Lush in Monterey. Violet helped me out here at the Oakridge Lush, and let me just tell you she’s a rockstar, literally. She was so patient with me. She answered all of my questions and she gave me a ton more samples to take home and explore! That’s customer service for you. I will definitely be coming back to this Lush again, once I determine what new and exciting products I want to buy. Thank you again Violet! You’re awesome! Lush is awesome! I am forever grateful to the moon and back for Lush, its employees and its products! ?
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December 2023 by angrylbrylvr
Lush is always a good experience even during the holidays
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November 2023 by R V
Amelie she is very nice and kind to us and we enjoyed how she walked us through everything that they had there and it was very informative and joyful very pleasant to be there. Thank you.
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November 2023 by Samantha Aguilar
Grace was the best and made our experience soooooo memorable!!! She was amazing and made my boyfriend and I feel so comfortable being honest and sharing honest feedback. Her recommendations were also so top tier! Definitely recommend shopping with her. Beautiful soul, personality, and above and beyond customer service!
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October 2023 by Dezierre Ramirez
I had a great experience with Kehlani she was so sweet and so helpful. She made my daughters feel so special and she took her time with us and answered all of our questions.
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August 2023 by Brenna O.
I walked into Lush just to pick up some stuff for a self care evening, Amelie( I am so sorry if I'm spelling that wrong) was the most kind human ever. She was so knowledgeable about the products, recommended some amazing products for myself. I ended up with a peach bubble bar, magnesium massage bar, and a beautiful face mask Glen Coco. I really enjoy when people are welcoming into their shop, personable, and kind. Violet was also so sweet and so welcoming. They definitely are the type of employees you want to encounter when shopping.
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April 2023 by pumpkin spice
the staff were so sweet and helpful, i'll definitely be back soon!
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March 2023 by AA I.
I went in Lush on 3/16 with my little niece. They were super attentive to her and helped her find what she was looking for. I was telling an employee that I wasn't having such a great day and she was so incredibly sweet and nice. Big Thank You to Danielle for being so kind!!!
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March 2023 by Ally W.
My brother gave my Mom a Lush gift card so she went into the store to use it. The sales associate was so friendly and spent time recommending products for my Mom. I like Lush because you can try the products. My Mom bought the Happy Skin cleanser. The sales associate gave her a generous sample of Angels on Bare Skin scrub to try. My Mom actually gave me the sample. I tried it and really love it! Leaves your skin soft as a peach. Next time I'm going to go back and get it once I run out of the much more expensive Sephora cleanser I have (yep, I'm switching!) I love that they have pre-wrapped gift sets that you can give to people. I can't wait to go back and try more products! I have to add all of the products we tried did not smell too strong or perfume-y.
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December 2022 by Emily G.
everything was great but the workers were so loud and just yelling. Bought 2 bath bombs and they were really nice I would recommend going here.
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December 2022 by Guadalupe S.
I felt profiled when I visited this store this afternoon. I had multiple employees come up to me asking if I was ok and holiday shopping for anyone. One lady kept being persistent and wouldn't leave me alone. I have worked retail so I know what's up. Then mall security showed up in the store and I did make a purchase. But why would you assume someone is stealing based how there dresses?
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December 2022 by Maria M.
Went in to look at some face masks and had the most amazing customer experience! I'm sad I didn't get the names of the ladies who helped me:(( but if you were working 12/9/22 from 4-6pm... THANK YOU. People like you make my day 100x better.
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November 2022 by E E.
They closed their registers early so they couldn't accept a return. I was told to come back the next day to complete my return. I thought they were open until 9 pm, not 8:45 pm.