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August 2023 by Camy Totah
I never expected to be stereotyped in a small women-owned business considering I’ve shopped there before. I’m not one to get riled up easily, but little did my cousin and I know our once pleasant Saturday shopping spree would turn into us getting verbally insulted and profiled by one of their employees; whose name truth be told I didn’t care to learn. Considering we’re two women of color in our 20s on one of the busiest and most diverse shopping strips in San Jose, I would recommend you train your employees to be more welcoming and less judgemental of your clientele. Especially considering that some of the makers’ goods you sell are made by women of color, it may be time to reconsider the type of women you’re hiring to work in your store. The excuses made by this employee were inexcusable and you lost the business of a fellow maker and artist.
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January 2023 by Fariba Ghi
Not a trustable store! Check how much they actually charge you, price tag after sale was $12 and after backed home I understood she charged me for $29! Not a big lost but it is disgusting to see such a behavior.
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January 2023 by Lamija Hadzic H.
They postponed an event and publicly announced they'd provide a refund for those that can't make it. However, they don't reply to emails and FB messages when asked to process the actual refund. Rude and ignorant.
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December 2022 by Alix R.
A very sweet shop that focuses on small business owners, makers, and crafters. The store itself is very small but has a lot of options ranging from candles, seasonal items (drink mixes, etc.), jewelry, clothing, and self care products. I did not end up something, but my partner ended up getting this very beautiful small ring. Overall, prices were very reasonable. Looking at other reviews, I do agree that it would be great to know a bit more about the creators of the products. Can be something as simple as a small handwritten card next to their products or some bios on the walls. Overall, I'm very glad this store is supporting great creators/makers!
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November 2022 by Marica Hill
I walked in and recieved zero greeting. The lady behind the desk just looked at me and looked back down at the register in distaste. I wanted to purchase bath items and was looking at the shelves when a Caucasian family walked in and the lady behind the register immediately walked out from behind the counter top and greeted them vivaciously, proceeded to say items in the store were all homemade & showed sale items & clothing. Asked them if they had any questions, Please don't hesitate to ask.Still she ignored me. Another white couple walked in & she was ecstatic and her customer service was amazing. Still she ignored me.So I'm assuming based off how I look, tattoos & colored, I wasn't good enough for the customer service end of things.Please don't judge a book by it's cover. I own a successful business myself here in San Jose and although I may look a bit rough around the edges I promise I can afford some bath salts.Step it up on the service here. It was disgusting being treated like I wasn't worthy despite the reaction the other customers recieved. I treat everyone just the same that walks through my doors of my business & more so I work with many troubled youth & families that undergo mountains of experience with discrimination here in the bay area.Do better.
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November 2022 by Rubi Rocha
0 stars if i could ?Worst customer service!!. Staff was unfriendly & rude- didn't greet me or asked if I needed help with items while i browsed for 20min. Walked out after awhile of being ignored....Told my friend (who is white and looks it) to walk in to see if they get greeted and right away- staff greeted her and offered her help w/ looking for items..If you are a POC and want to be treated with respect.... don't step foot in here.
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August 2022 by Michelle W.
This is a great store! They really respect Makers and small business owners and they really do a lot for their community. I'm super thankful for the founder and I'm happy to have this store in my neighborhood. My only suggestion is that I'd love to hear more about the Makers. What's the crafting process look like? Why did they use choose the materials that they used in the process? Things like that. I feel like information like this builds the customers/Maker relationship.
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July 2022 by david sheppard
One block long and barely nothing in it to look at. It was a good breeze but it was still a very toasty day. This is not for a particular store but for the entire outside event.
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June 2022 by Evelyn K.
Fun staff and unique local pieces made from. Bay Area designers . The jewelry is very unique and at a reasonable price
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May 2022 by Irene “MJ” Kim
You can purchase clothes, towels, bath products, cocktail mixers, and kitchen accessories.
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February 2022 by Kassidy Yvonne
Beyond impressed by this store. Beautiful clothing and jewelry.
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February 2022 by Christel Marandon
no masks on … they don’t care about protecting their customers.
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February 2022 by Talia R.
I was excited to check out this store today because I was shopping for a gift for my sisters birthday. Unfortunately, the employee behind the counter wasn't wearing a mask, which made me feel uncomfortable and so I left. There is an indoor mask mandate in Santa Clara County currently so it struck me as odd that this wasn't being followed. It's unfortunate that there are some places that aren't following the public safety guidelines, especially given the current surge in covid cases. I probably won't go back.
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January 2022 by Maryann D.
I have been in this cute little shop twice now and I just love browsing! The staff is super helpful and friendly. I LOVE their lavender incense and candle selection- it keeps me coming back. They have an array of different items- really cute towels, unique jewelry, clothing- etc I love that they support and sell local American made businesses. It's really fun to discover who made the product. In terms of parking, it's the row, so there is street parking and garages, this is at the very end of Santana row.
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December 2021 by Magaji Ibrahim Wailare
So many investors are afraid and confused seeing different testimonies, different managers and still yet they lose their money in the hands of scammers. My advice to everyone is that you should be careful. I was lucky to meet Mrs Kimberly Louis crypto whom i trust and believe and you can trade with her and get your profit without stress
