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March 2024 by Carolyn B.
My son purchased sweat pants at this Marshall store. In less than 24 hrs, he needed to return it because it was tight on him. They refused to take it back. They said the pants were washed. Yes, it does not look new. My son did not look carefully when he purchased it. Meaning that they sell bad stuffs and blame on customers. Also, I purchased 2 dresses from Marshall online. The receipt indicates clearly that return in store/mail. I brought the dresses to this store for return. They refused and told me that these dresses are expensive. I have to mail for return. They have very bad service. We will never shop again
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February 2024 by Nick G.
I love the store so much I go to Marshalls all the time and some of these locations are really great but this location in particular has some sort of staff issue because the people here should find a new job since it seems like they aren't happy to help customers. they are really uptight when it comes to giving a discount on damaged products.
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February 2024 by Robin Sanchez
Awesome
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January 2024 by Nicki White
Good amount of inventory especially around Christmas..the staff is helpful but not pushy. Only thing I'd say is the shoes are limited in sizing, can nev find my size in anything i like.
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January 2024 by Lucille Gaska
I was excited to finally shop like pre-Covid (in-person). This place looked like a garage sale. Couldn’t find anything.It was early afternoon so it shouldn’t be this messy. Idk very disappointed. The line was longggg to pay. The cashier lady I got was very nice, she insisted I sign up for their card to say $. I said no thank you, but she kept insisting. I didn’t get it, I side tracked her by asking to purchase a bag. Haha!
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December 2023 by gabriel perez
I am shock to find that almost every employee in one store share the same bad attitude and prejudice.i would be amazed to find out that they sleep good at night knowing how they treat some people
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October 2023 by Miss Robyn
This is a great convenient location.
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September 2023 by Susan Connelly
It was very messy and not faced. Hard to find things
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August 2023 by Sadegh Sadeghi
Very good quality shirts and clothing, friendly staff
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August 2023 by Miami S.
Love this Store! It is vast - and well organized. The Shoe Dept is pretty good (good markdowns) and I am embarrassed to say - I can always find a handbag - on sale. The home goods Dept is strong. Love the Holiday decor and the prices. Twice, the lovely lady at check out - perhaps a manager - (Bonnie?) waited on me. (Note: Really long lines the store was packed) She was gracious, efficient and a delight! Of all the TJ Maxx and Marshalls - all over San Jose - I defer to this store and never leave empty handed.
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July 2023 by Hiba Kharsah
There should be skip the line service for people with disabilities, and pregnant women.. even customers are rude.When the customer refused to let me skip the line, I requested help from one of the associates that was close by, she said she can't do anything.I can't believe no one is able to help a 9 month pregnant woman who is due in two weeks.
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July 2023 by Lindsey Coleman
This is an alright Marshall’s. It’s on the smaller side, not much in the beauty/skincare or jewelry section. They’ve got a wide selection of clothing, but it’s usually a mess.
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May 2023 by P C
Not much of a selection. Long lines. Too many employees seeming to do nothing.
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March 2023 by kamyar shirallie
well kept store and enjoy going there quite often. all of the new clothing is up front and I know exactly where to go and look for new arrivals. very clean store and friendly staff thanks to the management. positive attitude. Thank you.
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December 2022 by Lam L.
Their carts auto lockup at the entrance. This mean you cant really buy anything heavy because you cant use the cart to push it out to you car. There is no drop off in-front so you cant just park your car there. Really d*** strategy. I wont be coming back.
