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February 2024 by Dale L.
Went in to close out my account that had still had $4.16 in it and find out they closed it out due to inactivity and took all my money. Crooks. They said they sent email but all I see are monthly statement notices. Nothing in the subject that says inactive account to be sucked dry and closed.
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November 2023 by Mala F.
Slowest service I ever experienced from Lisa M today. I told her I was in a rush and just needed a rent check and gave her everything and she took almost twice as long I feel cause I had told her I was in a rush. She took her time pressing each key on the keyboard. I have been going to Meriwest for 8 years and making cashiers check for over 2 years now and it has not once taken this long to do something I do every month.
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September 2023 by Carlos B.
Don't come to this place if you running on a tight schedule. You'll spend more than 20 min in line. This bank needs to step up their game. Very slow customer service. I literally got here at 1:10pm and it's 1:45 as I write this review i left bc I have an appointment and I can't miss it bc of their slow service
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September 2023 by Ak
I received a phone call from Adam Benton about my membership and thanking me for being a member and checking in on me to see if I needed anything. So kind! I had a few questions I had been meaning to ask meriwest and Adam was able to knowledgeably answer them and Adam even took it a step further and personalized his advice to me to optimize my interests. He was professional, polite, knowledgeable, understanding and helpful. Thank you Adam! I always loved all the veterans that worked at the Hillsdale location and hate adjusting to new people but I'm very pleased with him and I'm definitely having a positive outlook on the new staff at this location. Thanks again!
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September 2023 by Michael S.
While I have not been impressed with the inner workings of Meriwest (numerous failures to abide by CD-opening directions, and to provide quarterly statements), I have been pleased with the efforts of Maryam. She persisted, and corrected most of the problems. Maryam gets five stars, while Meriwest gets one, hence the average three-star rating. Meriwest should be thankful for such a professional and conscientious employee.
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August 2023 by Eric F.
The Santa Clara El Camino branch is amazing. Great customer service and super convient location. You're treated as a person, not a number. They really make you feel special. I highly recommend using them for all your banking needs, personal or business! Tell B of A and Wells goodbye today.
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April 2023 by Daniel E.
Such a great credit union. Quick service great rates and easy parking. Maryam N is the best!!! Thanks again for helping me set up my son with a FLOW account.
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March 2023 by Jess G.
I've always enjoyed my interactions with the staff at Meriwest. My last visit with Maryam was a pleasure. Nice lady.
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March 2023 by Lara Zientek
Maryam Nazarlazrordshahi always greets with a warm smile and gives excellent customer service. She is attentive and extremely caring. Many kudos to her for her consistently outstanding service.
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December 2022 by Amber B.
Came in to get some info, the team was great. Super quick. Greeted me and helped me as soon as I walked in. Super helpful. Great place to bank!
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December 2022 by Martin Nunez-baltazar
Hillsdale branch is always very helpful. They help me with my load and they gave me the best option posible The Manager was very helpful and took the time to explain the credit union culture I'm very happy the I came to this location. Thank you.
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December 2022 by 1QTpie
Meriwest Credit Union is a small bank with usually no more than two to three staff members. Of all the times I’ve gone there I’ve usually been helped right away or there was one person ahead of me. Staff is always friendly and courteous. They have great rates on checking and savings accounts so it’s definitely worth a visit if you’ve never been in the bank. One of the big bonuses here at this branch is they have a free coin sorter if you are a member of the credit union. instead of bringing all your loose change to sort at the grocery store and get charge for it you can use the free coin sorter at this branch if you are a member.
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November 2022 by Michael H.
Professional, knowledgeable and helpful. If you really want talk to someone that knows her job is Maryam Nazarlazarordshahi who works at Meriwest credit union Hillsdale location. She helped me with personal loan and right credit cards.
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November 2022 by Janice S.
This branch has very nice customer service. There's usually no more than two people in the office so depending on the time of the day you may have to wait but I haven't had to wait very long at all. There is a free coin sorting machine so you don't have to bring your coins to the grocery store which takes a percentage of your money. This branch has really nice rates on their savings and checking accounts and loan rates. This bank is conveniently located across the street to Target and right next to a grocery store. Bank and shop all in one stop.
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August 2022 by Angie L.
Gosh I don't want to switch banks but each time I come on my lunch break , there is seriously only 1 person helping a huge line of ppl . It's crazy . Totally inconsiderate. Someone should come help or simply pause your busy issue you're having for your other clients so they can cash their check because that only takes a few minutes . Now I have to switch all my accounts to another bank which is a bummer because I've been with this bank for over 15 years : I just can't do my business here efficiently anymore . So sad
