April 2021 by Antonette M.
Worst customer service EVER! Don't bother asking for help because the staff likes to remain ignorant and unhelpful. It's absolutely frightening how useless they are.
March 2021 by Sher Ali Djurabaev
inside everything is good ?? very bad custmor service I do not recommend to anyone asks for something and asks for help????????
February 2021 by Phyllis P.
Don't go saying I am a racist by pointing a person's ethnicity for identification. It is a poor state of mind that the Left and media have led us to. So this clerk, who looked Asian Indian at Walmart rather than help me, who was the next person in line and the only person waiting in line at customer service was cleaning the counter when someone came up who had an issue with a Walmart card. She was not able to help. Just then the manager appeared and the customer was handed off the her. The whole time I am waiting to be serve. Instead of calling me over this clerk continues cleaning for the next few minutes, granted I am not against cleaning. The manager and the customer continue to talk. The clerk never bothers to look up at me, then finishes her cleaning and stands around doing nothing. Just then another clerk came up and whisked her away. Finally the manager finishes up with the customer. I walk up begin my transaction when the clerk which ignored me returns. She no sooner is behind the counter when another customer shows up. The clerk immediately calls her over to the counter for help. I pointed this out to the manager, who remarked that the clerk was not able to help me earlier because she had been called to help. This was not totally true. Having stood there the entire time observing the cleaning, but stopping to help the person before me, then failing to acknowledge my presence and continuing to ignore me, then running off, and returning and immediately helping the next customer is poor customer skills and a lack of courtesy. I shop there often and expect all employees to treat all customers with respect, courtesy and service. This clerk lack basic skills and needs more training.
January 2021 by Jen L.
I'm pretty happy with all the products. I'm surprised they had certain Asian pantry items like ponzu sauce and nongshim Black noodle soup. I come about once a week, sometimes 2ce a week. Busy times are weekends. Although weekday afternoons can also be crowded. This Walmart is pretty safe and looks clean and tidy inside. I recommend getting the Walmart app. There is a way to pay using your phone and you need to use the app and add your credit card there. The receipt is saved on the app and you can start returns thru the app.
December 2020 by Diana G.
I go to the pharmacy often and i never ever have to wait in line and everyone is very nice and efficient ! My prescriptions are filled right away and they are never out of my blood pressure pills! i love not waiting , i switched from CVS to Walmart because i waited in line at CVS for 2 hours sometimes ! I also got my pneumonia vaccine there too and they were very good when giving the shot and sanitary conditions were excellent!! I hope i can get my Covid vaccine there also soon!
November 2020 by A P.
This Walmart sucks all time. They have poor service, helpers don't pay attention to what a customer needs, and worst, their credit card machines belong to the last decade. I could not tap my card because they don't have that option. Slide would not work on my card. It could not read the brand new chip either. Disgusting!
October 2020 by Michael P.
I've shopped here for years. There are many workers who are courteous and helpful. But lately some workers here have become rude. Management needs to train their workers in customers service.
September 2020 by Trinh A.
So glad to have a Walmart in this neighborhood so I don't have to drive so far to get some cheap groceries! Keep in mind that this is a *neighborhood market* Walmart, which just focuses on selling food and produce, they have a very limited choices of cleaning supplies, beauty, and pharmacy - it's nothing like a regular Walmart. (They do have a good amount of liquor and beer selection though).Lines do get backed up as most of the registers are self check out. Workers are usually trying to be efficient by checking them out on side cash registers.I recommend coming here instead of the Safeway a couple miles away since the food is sooo much cheaper.
September 2020 by Nicole N.
The company as a whole is just awful... online orders are a joke to them whatever you do never order anything online from Walmart unless you want to waste your time.
August 2020 by Sparrel H.
Every time I come in here, they have venders and other associates still putting things in their places. Doesn't matter if it's first thing in the morning or the middle of the day. This is one of the filthiest Walmart's I have ever been to. And don't start me on their lack of customer service and the fact that they only seem to have one cashier even at peak hours!!!
August 2020 by Jeremy K.
This store has a very rude and loud-mouthed employee working at the self-checkout area. When she was asked to help with the checkout station, she was condescending and hailed insults at customers, which was totally uncalled for. It happened to me yesterday (8/19/2020 around 4:30 pm) and I witnessed similar interactions she had with other customers. I hope the store manager will let her know that such behavior is unacceptable.
June 2020 by Jenn D.
After stopping at 14 different places in this city to try and find a place for my children to use the restroom on a trip between Monterey and Sacramento this was the only friendly place open to use the restroom
June 2020 by mickey r.
Just went to this Walmart and I personally don't believe we need to wear masks everywhere but if I have to wear a masks to go shopping everyone else better be doing it as well. They let a customer in with my mask and half the employees had their masks over their lips and under their nose What is the point if they are not going to use them correctly anyway.
May 2020 by Anne V.
Terrible. There was no line outside, it was 7am. I went in and employee standing outside tells me to not go in and wait in line. I stood in the dot printed on the ground and that's when he says I can go in. Wtf. You just wanted me to stand on the dot when there weren't anyone inside the store since it was 7 in the morning!!!! I get the whole social distancing thing and waiting in line. I don't mind doing that but he was so childish
May 2020 by Michaela D.
They had frozen crab! It might not sound like the most exciting thing, but crab has been harder to find during the pandemic. Safeway has very limited fresh seafood and a poor frozen selection, the few seafood markets I looked at only had the more expensive stuff limited. I was on a desperate search to get some crab for Mother's Day dinner. I started at the fresh section. There were whole crabs, but I only wanted legs. I moved on to the frozen section and my! They even had variety. Boxes of the Sam's choice for Snow Crabs and Alaskan King. Bags or other brands. Thanking my lucky starts for the selection. The whole store is much bigger than it looks. The bakery section feels dinky compared to the open spaces I'm used to, but still has a good selection itself. A little cramped to squeeze everything in and something feels oddly dirty about it, I can't quite pinpoint what because it does look clean. Perhaps it's just the crammed quarters. In the end if you can't find specific groceries elsewhere, you'll likely get what you need here. Recommended for all desperate food searches.