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February 2024 by Saul Sr Herrera
Great products and service.
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November 2023 by Tom Hess III
Had a product not found elsewhere.
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September 2023 by Felipe Heredia
NAPA does not take NAPA gift ? cards ?
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February 2023 by Sean A.
Bad company and business model. Horrible store policy. Only store in bay area that wont return unopened tire chains - box intact in which they delivered. Consider going to any other auto parts store.
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October 2022 by Salvador F.
Bad customer service , no wonder it's always lonely here. they won't go out of their way to help at all with your car needs , better off going to O'reily next door
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September 2022 by Andy Y.
I bought an oil plug at a different NAPA location because they had it in stock. However, when I wanted to return it at this location, the guy at the front desk refused to refund it because I got it at a different location, even though NAPA's website for returns allows you to return items at any store locations. This location has a bunch of lazy and dishonest people here. Been a loyal shopper for a while but now I'm going to shop elsewhere instead.
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August 2022 by MDZ Group
LR Brothers Automotive Ince owns this Napa store. The owner loves to buy a bunch of their auto parts on Amazon and then returns them for a refund. Seems like they don't keep anything they buy and always return. This is extremely bad business. They should only be buying from their NAPA distributor. ANYONE SHOPPING AT THIS NAPA STORE SHOULD JUST BUY DIRECTLY ON AMAZON AND SAVE A TON OF MONEY!
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June 2022 by Jorge Gomez
Called for parts and the guy wants me to do his job for him? Wth . Maybe hire people with experience instead of saying idk or that's a water thing ? Come one
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June 2022 by Ken K
Quick service and price was good.
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March 2022 by Kim P.
Jeff and Danny are absolutely by far the best! They are super honest , knowledgeable, and we never think twice about taking our cars there. In fact we'd never take our cars or business anywhere else. All 3 of our boys take their cars as well to them and they make you feel like family. We've been going to them for about 15 years starting at their old shop on Winfield. We tell everyone about them and would not trust anyone else. The quality of service they provide is phenomenal. We love them !!
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March 2022 by Joe Arau
Nota good attitude, they check everything when returning stuff you don't need. But they don't do it before you leave the store. No good place for auto parts.
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February 2022 by Sticky Creationz
1-16-22 the older guy working the counter has a big attitude towards customers. After he got the parts I told him he can keep them ill go else where to buy. I won't be back there because of his attitude.
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October 2021 by Ai-Ryun L.
DONT EVER COME HERE, WASTE YOUR TIME AND MONEY!!! The worker at this store is so unreasonably rude. The manger sold me an cabin air filter but it does not fit for my car. I came to exchange it the next day. My husband met Molse, the worst with customer service ever. He was rude and disrespectful toward my husband. He questioned why did my husband open the product if it not fit. Obviously o bought the product and the store help me saying that it for my car and how would it be my fault for opening the product. Molse is disrespectful and wasted my time because I have to wait for the manager to come back on Monday to get an exchange for a product that I payed for. DONT EVER COME HERE!! Yeah
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October 2021 by Lil M.
Rude workers. My senior parents and I went to the store where on their website states that they have a mechanic on site. We asked the clerk if there was a mechanic we could speak to and he replied with snappy comments stating "we've never had a mechanic" and when we walked in he was upset that we came in right at 9am when they opened and even made a comment on it too. We respectfully waited 20 min after they opened their doors so we didn't bother their opening process. We are traveling and just wanted a safety check-- that's all. Highly rude, the tone and facial expressions were terrible from this staff, and the clerks will even walked away from the conversation and customers mid conversation.
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September 2021 by Marc Rigo
Great customer serviceHuge inventoryAwesome prices
