-
January 2024 by Jacob
Aragant awful people
-
July 2023 by Nelly Aguilar
Very quick and helpful
-
May 2023 by Robert Chubb
I have been going to the Operating Engineers Credit Union for years. The service is always good and helpful. The parking is easy.
-
February 2022 by Ryan Canfield
Fraudulent
-
December 2021 by Lynne De Roin-Garza
Waited here for service. Took an early lunch break to come in. 5 min wait turned in 20 plus minutes. Still no assistance. Other people coming in are being served. Had to leave.
-
December 2021 by Cristina Guillen
No, manager talks rude
-
October 2021 by Rod S.
Worst oe federal branch of them all they treat me like a criminal every time single time I come in to cash my check and act if I am doing a fraudulent act
-
March 2021 by jose velazquez
My self I am not dealing to much with this branch, But seams like always get a bad experience with the customer service, this time I applied for business account, I give them the application an it seam like they just putting my application on the side, so they never send it out to the corp office for approval. I call them to find out about my application, they told me, they still waiting for the corp, approval. But the main office they never get the application because here in san jose they never send out my application.
-
July 2020 by Gerardo A.
San Jose branch is one of a kind. Have always been pleased with the customer service tellers always provide. It's a pleasure walking in the Institute. Been a member for a few years now and am sure I will continue to be for many to come. Keep up the good quality service you always provide. Thank you to all of you. Beata, Annette, Rodrigo, Maria, Erika Crystal and Melissa. Hope to see your faces for many many years.
-
May 2020 by Robert Ramos
Isn't open on the weekends (the most necessary time for a lot of us union workers), how is that for the people?
-
February 2020 by K9 C.
So many bad things to say about this business the whole company I had heart surgery in July 2018 and did not know if I would ever be able to work again was off work and had a great financial hardship they sent most of my accounts to collections and offered me no help or assistances my friends and family helped me as much as they could I paid what I could and one of my cars was placed in shop so I was paying on shop and car loan long story short there collection Dept has lied so many times to me and took cashier checks made payable to car loans and cashed them and put the money in my savings account not applying any thing to loan and then telling me I cannot pay on any accounts in collections this account I have there is through my union vacation account so they have forced me to close my checking there and has blocked me from making payments via app or certified checks since the hardship I have paid off to cars a a few loan with them but they remind me how bad of a member I am every time I speak to collections Dept several employees at most locations can't believe how they treat me when they look at my account and see I'm doing well at catching things up now they take all my vacation money and apply it to the loans they want to 2019 Im thinking over around $20,000 has been paid out of my vacation account so it has a zero balance story with me getting things on track there where times when I did not have a dime for food or mortgage and they would not let me get any of my vacation money to live off of now they are holding the pink slip to the car I brought for my daughter that is paid off at one time in my life I referred and spoke very high of this place now all I have is bad memories through hardship and now they have got rid of the collections manager that has set forth these rules on my account and won't tell me why he no longer works there I have filed many complaints with other companies that oversee credit unions and my district counsel 16 union and there is nothing they could do to help me because every contract has fine print and I should of had a lawyer read it before I signed for any car loan credit cars or anything with them I have been a Union member for 21 years and I would of never guessed this could happen to me so why I'm sharing this today is so that people understand what there getting in to when they join or are forced to join by there union organizations
-
September 2019 by Francis I.
Just wanted to thank Crystal for all her help on getting my loan approved in a matter of hours! It was crunch time right before the deadline of a great offer and without hesitation she helped me and got the loan I needed to payoff my husbands credit card. Thank you Crystal you are truly amazing and friendly :)
-
February 2019 by Gricelda B
My husband and I have been members of this branch for three years, we are extremely satisfied...
-
September 2018 by Justin M.
Not a professional group at all. Called me back after a week ,to say I didnt get approved.i will never use them to buy a house or any other business in life. Spread the news,union f***** up by using them. No help to build credit either. Very lazy! Dont recommended them! O stars! Dont get played.
-
August 2018 by Dave R.
The employees at OE always go above and beyond the call of duty with helping me. They are the sweetest most welcoming people I have ever banked with!
