-
January 2024 by Dan B.
This is a shout out to manager Stephen, for so graciously assisting us with our engine oil purchase and then kindly agreeing to pour it in for us, which he did with the utmost professionalism. We'll continue to patronize this store, hoping to see Stephen there on subsequent visits.
-
December 2023 by Neil C.
Came in for a replacement headlight bulb. Didn't expect to be helped to replace both! Thank you Grant! Appreciate the convenience and speed!
-
December 2023 by Dana J.
The staff at this store's awesome! They had the specific DRL I needed & Ivan was kind enough to help me replace it on the spot. Thank goodness for Ivan skills and the store not being busy cuz without Ivan's help it would've taken me all day to replace the DRL on my own.
-
December 2023 by Michelle W.
Came in yesterday because my car's check engine light suddenly came on. Bernardo was super helpful, knowledgeable, and thorough in helping me figure out what was wrong. He had helped me with a scanner to read why the light came on and helped me find the part I needed. He even gave me a list of stores that other places would sell the same part to see if I could find a cheaper deal (much appreciated especially during this holiday season). The other places he told me about I searched and o'reilly was still a better deal. The part I needed wasn't in stock at the time but he said he'd order it and it would come in the next morning. This morning he also gave me a courtesy call letting me know the part had arrived and I can pick up when I was available. Bernardo has certainly shown great customer service (and I can tell even from the customers that were in front of me). Thanks Bernardo, I appreciate your help!
-
December 2023 by Christopher Macklin
You pay more than online websites.......but you get the right parts. Even if somehow something is wrong, you can call or walk back in and it's fixed. Customer service is usually very good
-
October 2023 by Yessenia L.
It was really disappointing of how lazy an employee from this location could not help with battery replacement. The older in age employee seemed annoyed that I asked him for help on how to remove the car battery. It's useless to work at an automotive retail store and be unwilling to help a customer. I do not recommend this location.
-
September 2023 by Edward C.
This employee by the name of Bernardo is AWESOME!!!!! Helped me out so much, was very respectful and very helpful in so many ways. GREAT EMPLOYEE Who gets the job done and MORE. Definitely recommend this place because of this employee right here. Best Service I've EVER HAD.
-
September 2023 by Ilam Mougy
Excellent service and advice. I went to buy Fiat 500e window regulator and got a quality one, double Amazon price, but life time warranty! Those things break often so it is worth to pay for a life warranty. Grant was super helpful, he even helped me returnan item without a receipt! ??
-
August 2023 by Mike Rosselli
Staff is always very helpful
-
July 2023 by David Couch
Always great Andy is awesome very helpful
-
July 2023 by Scott Steffen
Got what I needed and customer service was great
-
June 2023 by Vihar
Extremely friendly staff that switched out my dead battery and also installed it for me using a cordless ratchet tool in a minute. Props to that lad.1 star off for the shady area and I got a scratch on the car due to a homeless dude's cart in the parking lot.
-
February 2023 by Melissa L.
I was helped quickly and answered all my inquiries. They were very patient and helped me find what I was looking for!
-
November 2022 by Mary Ellen R.
Great Service. I am disabled and they are so prompt to acknowledge me and always go out to my car to change the part. Very helpful. Maryellen
-
November 2022 by Andrew MacDougall
Always helpful at THIS location. Good people.