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November 2023 by Ethan Brooks
Needs more deals for the people with pets... strange staff, but lots to offer... stock low, could be better...
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November 2023 by ScotIre Land
I seem to always come away with what I went there to get.Wish the staff were knowledgeable about kitty food.
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November 2023 by marjali castro
Overall grateful with the team for being so helpful.
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October 2023 by Humberto Pelayo
Took my dog this morning for a grooming and they gave me my dog back. She would not be able to open her eyes. We went back and they staff just said it was allergies. They had an attitude with us. We ended up making a appointment with the animal hospital later that day. My sister called the PetSmart for questions and they put her on hold and ended up hanging up the phone on us. Also did a horrible job with the grooming
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September 2023 by Andre Bernal
I had great experiences here bringing my puppy in for training classes. This petsmart location is also my go to for grooming.
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August 2023 by Kristine Gardner (krisg)
The staff was polite, present, and helpful. I find that sometimes in a "warehouse" style department store, the employees are hard to locate ( or the more embarrassing debacle of mistaking a fellow patron for a staffer cuz of the similar outfit ? ) But that wasn't the case for this location. The aisles were clean and well stocked. They even had my cat's favorite treats that I have not been able to find for months.
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August 2023 by Jim Rushing
Nice customer service.Could use some other pet food options other than that..no complaints at all
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July 2023 by Nguyen Phan
Great service and super friendly employees. The groomers also did a great job with my dog.
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July 2023 by Flo G
There super expensive, the rewards are phony and are no help. At times some workers are not welcoming, only to random customers. There pet salon is cool and great with my dog. I have no choice, to purchase my dogs dry food and snacks There only, however, the chicken feet dog snacks are only sold to a rude entitled greedy customer. An employee told me she buys all, and that's why there's never any, even if it's ordered. Not worth 1 star.
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April 2023 by Christina Mejia-Morales
I always come to this store and the customer service is always great. However, today when I asked a question I didn’t appreciate the attitude from a female employee. I was hoping to get my daughter a pet and was told that after 8:30 pm they DO NOT sell pets. I asked to see where it was written down & was told that it’s something they do and it’s not written down. Respectfully policies like this should be posted. I do not work here to know the “rules”. It was 8:37pm when I asked for the pet. Then she just said come back tomorrow. No sweetheart I’m not coming back because your store wants to be lazy.
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April 2023 by hailey rosa
worst experience in customer service ever. this use to be my go to store and it seems like the management has changed. lady named venicia was very rude to me and my husband, horrible attitude, unprovoked. seemed racially motivated. i will not be returning, this is outrageous!!! hire professionals
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March 2023 by JR Ruiz
I just wanna give a shout out to Marissa one of the best dog trainers she was absolutely amazing with my little man Max. She is very knowledgeable about potty training, puppy biting and Best food meals! Very humble sweet girl! See you in intermediate! Very soon.
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March 2023 by Anita Diaz
The pet hospital has a very professional and friendly staff and they are very caring when it comes to your pets. Been taking our Shiz/Poo since she was a puppy.
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February 2023 by Angelina C.
Pet smart is okay but it is a hit or miss. Sometimes the appointments take forever. Maybe, the doctor is like a few minutes late. Other than that it is okay. Today, I went to my puppy's appointment. I checked in early and my puppy didn't get seen until 12:09 pm. His appointment is at 12. So not bad but for my other dog, they took longer. It is your choice to come here if you want. The dog training is okay. But the teacher is busy talking to other dogs that are not in the class. The teacher is good but honestly, you could teach your puppies at home. But that was my experience with my first dog. I am going to give my another try with my puppy.
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February 2023 by Kevin Chan
I have the cutest dog but she doesn't like to be groomed. Andrew was very considerate and tolerate of my dog. Very professional and her hair was softer than if I were to wash her.