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March 2024 by K L.
In Jan they were contracted to move my items through a brokerage. The move occurred but they lost my desk ($350 value). They spent 3 weeks looking for it without following up or contacting me. Brokerage gave me information to file a claim with the claims company. After a month of the moving company and claims company "figuring it out." The claim company returned with compensating me $55, at $0.6 a lb, and 93 lbs. I talked to the Claims Company they said the only thing they can do is adjust the weight. Brokerage company says all they do is find the movers and provide me with numbers. I got 5 numbers for Barahona's moving, 3 of them go to the same place and the guy said "yah we can't do anything, its the claims company responsibility" even though THEY LOST MY DESK AND FREELY ADMITTED TO IT AT DELIVERY, I have the receipts, invoice, and bill of laden showing the delivery person writing "LOST". 1 number someone answered and after hearing me say the name of their moving company hung up, and last number rang and went to voicemail. So I am out $300 and the only/next thing i can do is go to small claims which im not expending the effort to do. I read their reviews and saw people complain about this. So its my fault apparently for going through with using them. My advice is, if you use them, don't have them move anything you don't mind losing. I saw this in the reviews and luckly moved some other more valued items myself. This desk they lost was probably the most expensive item I had them move. Get a PODS or similar and pack it yourself, then just be careful about how you pack your stuff. Or sell your stuff and buy new stuff. The cost of the move isn't worth it and would be equivalent of just buying new stuff anyway. --------- Group who packaged my stuff, were conscious about packing and protecting it. Delivery group moved it well, they were just missing my desk and even apologized for it. The actual movers were good. They had to unload my stuff apparently in a warehouse and thats where I think the issue happened. Ironically enough, they offered me one day delivery at not extra cost because a customer who was using the rest of the truck paid for it. I couldn't do it because i wasn't going to be up there the next day so that probably required them shifting my stuff to a intermediate warehouse. The pick up group said they were assessing a "long haul" fee. Apparently they couldn't explain what that means and said it was a fee for going across the weigh stations. Brokerage, said "long haul" fee is assessed when the movers have to go more than a certain amount of feet from the back end of the truck to your front door. None of this was mentioned or said to me prior to me calling after the pickup and asking. All of the rest of interactions, customer service, communications were horrible.
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January 2024 by Clau R.
I recently moved, and the broker I used contracted Barahona's. Overall, I am grateful for the fast and efficient service they proided. They called me 24 hours prior to pickup and delivery, as well as when they were 30 minutes out each way. The pickup and delivery processes were both smooth. With just two men, they were able to quickly get it all done. The one thing I will say is that there was miscommunication about the delivery date. Now, I am not sure if this miscommunication was the fault of the broker or not, but I clearly stated that the earliest delivery date would be a month later. The broker had assured me that this would be ok, as they offer to store items for free for 30 days. This was also stated in the paperwork I signed, which Barahona's had in their possession (I verified this with the carbon copies). Nevertheless, I received a call from Barahona's within a few days saying that they were ready to deliver the items. I was not available, and this was several weeks before my earliest available delivery date, so they had to store the items at the city of delivery, instead. Although this was definitely a confusing hassle at first, I am still giving Barahona's a 5-star review because of how happy I am with the overall service they provided. They quickly problem solved the delivery issue, and when it was time to actually deliver my items to me, they were able to do so quickly. Thank you for an easy process!
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January 2024 by Bev S.
UPDATE: We have tried REPEATEDLY to get in touch with someone at Barahonas. We've left numerous messages and after a while it appears our number is blocked & were unable to even leave any additional messages! It has now been TWO years, and still no one from Barahonas has called us. We paid to repair the damages they made and are highly doubtful they will ever reimbursed us for the damages (we submitted the bills to them via registered mail) which requires a signature as proof of receiving our receipts. All they post on Yelp as a response is for us to call them -- yet they won't pick up and they won't return our phone calls from the numerous messages we've left!! DO NOT USE THIS COMPANY!!!! Here is our Yelp post: Based on our personal experience, STAY AWAY from using this company!!! We've moved over 10 times and have always used large companies. This time, we wanted to help out the smaller businesses stay in business during COVID. They arrived with the perfect size truck and everything fit perfectly, but we were informed that they had to transfer our items to their larger Mr& more reliable truck for the out of town travel. The larger truck was not available in time to arrive to our house for packing. So they had to repack our furniture (at their site) into the larger truck and the truck was to be "shared" with another household that was also moving out of town. While it is understandable to maximize the use of an out of town move, Our items were JAMMED into the back of the truck resulting in a lot of damage! We took inventory of the broken items (broken furniture, dented multiple items & lamps shades were crushed), repaired &/or replaced them, made copies of the receipts for reimbursement ($627.20!), and sent it registered mail. NO RESPONSE! We left messages and emails. We finally got in touch with their insurance adjuster. They reviewed our paperwork and said reimbursement would be $162!!!). We had no other choice but to take what they offered. When a check did not arrive, we contacted the adjuster again and they said their only job was to make a recommendation to the moving company! We tried numerous times to contact Barahonas and have NEVER received a reply! To date, we have NOT RECEIVED A PENNY!!! It has been 16 months since we've relocated!!! We would NEVER recommend this moving company!!! UPDATE: "Business owner" responded and said they can't find any record of our move (we even sent them a pkg containing 25 pages of receipts via REGISTERED MAIL and they can't find our record?!?) The business owner also provided a ph # to call. When I tried calling I get a message: "We are experiencing technical problems. Please call again later." How very ironic, can't even get through!!!! I even tried the number we often used to leave messages (they never seem to pick up their phone or call back!!!) UNBELIEVABLE.... Business owner information Photo of Barahona P. Barahona P. Business Owner Hello Ed, We are sorry about the situation you described. We had tried to look into our records but we could not find your name. Please give us a call to: (650) 489-9090 so we can help you out with this. Thank you! Barahona's Professional Moving & Storage LLC.
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December 2023 by Ana S.
highly recommend this company they were fast sufficient and had great customer service. the price was very reasonable and they moved my 2 story 5bedroom home in 8 hours.
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July 2023 by Angelita Donny
We hired Barahona's Moving based on reviews and the fact that they were very flexible and communicative during the quoting process. I had the pleasure of communicating with Hector several times before our move via email and his response time to my many questions was super fast. We were sent 5 very capable movers and were moved out and into our new home in no time. The movers were courteous and on task the entire day. They took great care in disassembling, protecting, and reassembling all of our belongings, and there was zero damage to anything during our move. They moved our piano with great care, as well as a very heavy basketball net. They communicated with us the entire time and they demonstrated leadership and experience. I would definitely hire Barahona's Moving again and will recommend them to friends.
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July 2023 by Allison Ewing
This was hands-down the best moving experience I have had. From start to finish it was transparent, friendly, professionally and efficient. I initially compared there quote to dozens of others and once you calculate all the pieces, they were by far the lowest AND they were the best in terms of booking experience. Joseph who did my initial quote was awesome and everything he laid out turned out to be so and the estimation was spot on..even though often that will change due to factors beyond their control. The move itself was FLAWLESS. Adolfo, Tomas and Cristian were a tight-knit crew that worked so well together. They moved fast and light. They took a ton of care with all of my furniture, I had very heavy/oddly shaped pieces and not a thing was dented.They were the kindest as well - taking time to help me make sense of my new space and where to put things and giving suggestions, moving things around which you wouldn't expect them to do. They turned what might have been a "hard" day into one with ease and even laughter. This is a family-owned business which I love - they have that vibe end to end. If I could give an extra star I would and couldn't recommend them enough. I would skip the middle men (even though I found them through a 3rd party connector) and go straight to them as you'll be confident they'll do right by you. .... geez that is the longest review I have ever written!
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July 2023 by Lula Rocio
-Price - "A"-Professional - "A+"-Speed - "A+"I moved from a 1 bedroom to a 1 bedroom. Right from the beginning in dealing with the administration team, Barahona's Professional Moving proved to be a great company. They were on time, got the job done quickly with "careful-haste", and were very professional. The two movers were great. One could tell they genuinely cared about my belongings and were very careful to ensure everything was taken care of. I moved at the end of the month, Thanks very much.
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July 2023 by Henley Donna
We moved my mother from a 3 bedroom home to a 2 bedroom townhouse and from the outset, Jesus was very responsive and friendly. They have a very reasonable hourly rate and they only start the clock when they arrive at the one home and finish at the second. The moving team was a set of 3 very friendly men with a 26 foot truck. They were right on time and were very thorough with wrapping furniture and fragile items with drop cloths and stretch wrap. They also include free upgraded replacement value insurance at no charge. I highly recommend them and will be using their services again.
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July 2023 by Layton Kayre
We can think of more great adjectives to describe our experience with Barahona's Moving. They were prompt and efficient; they were very careful with our belongings; they communicated everything clearly. They went above and beyond to get a heavy pullout sofa up to our 2nd floor apartment.Their rate is great, which meant we were happy to tip well. They came highly recommended to us by colleagues and we are happy to report they were right!
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July 2023 by Devon Alexis
I am so happy that approximately one month before my closing day I found an advertising letter from Barahona's Moving. The team of 4 guys was incredible professional, honest reliable and responsible. Guys demonstrated great care and were very polite. They were working even after hours just to finish the work and make me satisfied. You can really trust them with the stuff. I would highly recommend them! Thank you guys again!
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July 2023 by Marlon Ozzy
These movers are excellent. They did an amazing job with our moving. They come on time, they took the time to wrap everything carefully, they take care of our furniture, nothing get damaged. They made out move so easy. We would recommend them to anyone that need movers.
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July 2023 by Herold Roy
Excellent service. Barahona's Moving are relaxed about their pricing, responsive to customer requests, and follow through on commitments. They completely removed the stress from a short notice move. We completely recommend them. I have never seen a group of guys so effortlessly move heavy gym equipment and large dressers through a tight townhouse into a large two-story home. All employees were happy and hard working. Barahona's movers people centred and make the competition seem old fashioned and callous.
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June 2023 by Ben Brint
*I worked with Frontline moving for the quote/pricing and most communication, Barahona handled the day of move and were fantastic.Service: The movers were EXCELLENT. Efficient, friendly, and thoughtful with our fragile items.Price: Much better than other quotes I got. The only caveat is an extra unexpected charge for movers going up stairs that had not been communicated in advance of the move. Something to consider/ask about if your building has more than 7 stairs and no elevator! They worked with me on discounting the price apparently, but I was still caught off guard by this additional cost.Overall: I would highly recommend for the quality of the moving, price, and good communication (besides what was mentioned above).
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June 2023 by Immer Salmeron
I have recently used barahonas professional moving and staff was great movers did a great job on putting things back at my new place guys are honest and they will do best to keep client happy I’ll highly recommend this company
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June 2023 by christian flores
This is my first time moving with this company and I am very pleased about their service . My belongings arrived just how I left them ,price was fair and no extra charges I had a bad experience about pricing with another company and it was a nightmare . I’m so glad I contacted Barahona’s profesional moving and storage . If needed in the future I would no doubt contract them again.
