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December 2023 by Heather Walker
Easy set up and great prices. Bill was great
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December 2023 by Celina Gonzales
Bill was awesome and amazing great customer service
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December 2023 by Joseph Roman
Want to thank Teresa for great service and she deserves a raise! Thanks Teresa for going thevxtra mile !!JLRoman
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December 2023 by Germain Shamoun
Teresa customer service is on point! I rate her as 10 thank you so much
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December 2023 by Larry Estrada
Thank you Teresa for always being there to listen when I come in to pay. Great manager always
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December 2023 by Maria Plascencia
Thank you Teresa for your customer service. Always so great
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October 2023 by Brian Bosti
I was fairly new to renting a storage unit to store my items, while I relocate to new living situation and workplace, and I did a little research and at first I went with another company, but then I saw the promotion Public Storage had for the first month, and I decided to give them a try side-by-side, since there was no commitmentI took only two weeks to realize that Public Storage was by far superior to the other company (big popular competitor, I will leave in-named) that I had chosen, which is why the reason I canceled the other contract and decided to continue with Public Storage at snell ave (San Jose)To keep this review 100% Huntington Ridge in a minute I will tell you that my big is deciding factor was CUSTOMER SERVICE. Although there was nothing horrible with the other company, it was a personal touch that Teresa. (The property manager) provided at this location that impressed meAnytime I had a question. She was quick to reply and polite. If I left a voicemail, she was immediate to reply. If she was out of the office she would even call after work so let me know that she got my message and tried to help me be new to Storage. This was fantastic. , but it goes beyond that I've been with family members who have had other storage units with the same company and one thing I appreciate about this location is the cleanliness, it seems like the manager takes personal pride, and making sure the place is flawless always are clean outside his wife there's no garbage anywhere, another fantastic thing is traffic is minimal guests are quiet, and polite. I think they to value the same relationship that the manager provides to her clients although I can't speak for them I do want to put in final closing that after 20 years of having my Google account I have taken the time to review less than five businesses, or so, to emphasize the amount of satisfaction, and how happy I am with my storage here at this location is a resemblance and my satisfactionIt's difficult finding a storage unit that you could be happy with, but I think Teresa (in the short time I've known her) is so unique and dedicated and passionate about when she does that not only does she make my experience every time I come in and out positive but she also makes my experience with the company "public storage" a favorable one.Thank you public storage and Teresa for helping make the hectic stressful move easier for me and my family.Brian
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October 2023 by Nez Young
Thank you teresa for being so nice and on top of payments.
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August 2023 by Naomi Lane
Teresa supper nice and helpful great place
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August 2023 by Drew Gaither
Bill was great. Took care of all my needs with a smile. Great service
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August 2023 by Cruz Huerta
Great cervice maria was very good doing what she's doing it was amazing amazingOnest she doing great service she goes above and beyond thanks very happy
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July 2023 by Juan Carlos Calzada Reyes
Thank you Teresa for all your help today. Very nice lady
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June 2023 by Kyle U
This is the first time I’ve ever rented a storage unit as I needed a place for some of my stuff during the fumigation of my house, and so I decided to go w/ Public Storage. I found a deal for the first month is $1 rent and an in-door unit to help keep the temperature at a moderate level. I ordered it online, but I wanted to check it out in person and so I went down to the facility. I met Teresa there, who is FANTASTIC! She was extremely friendly, knowledgeable, and very trustworthy. She walked me down to my unit, explained the process, and she was great! I noticed the lights were out in my unit, and so I called a couple days before and someone changed them out on my behalf which was great!I brought my own lock and so Teresa refunded me right away after I gave theirs back. On move-in day, everything went extremely smoothly. I used the app to open the gate, had the code memorized for the door to get to the in-door units, and I moved all my stuff in!After about 1.5 months, I moved out and again Teresa was amazing! As long as you move out before the next month, then you don’t owe rent for that month and so I moved out before the end of June. Teresa explained this to me over the phone, and I moved all my stuff out before the end of the month. I gave her a call and she mentioned she would walk the unit and then send me an email if everything looked good and that was it!Overall, the experience was EXTREMELY smooth, convenient, and zero stress all because of Teresa. If I ever need to rent a storage unit in the future, I’m only going to Teresa’s location. Thank you so much!
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June 2023 by Rigo Villanueva
Teresa thank you for always helping me out when I need it. Great customer service
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May 2023 by Julia Short
Wonderful customer service and super friendly. Teresa has made my renting experience so much easier than anticipated. I am thankful.
